Nonclinical case manager
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In my lead role, I’ve developed a strong background in time management, team coordination, and building meaningful partnerships with both community organizations and healthcare providers. I’m passionate about educating underserved populations on improving their overall health and well-being, and I bring a collaborative, solutions-focused approach to every interaction. My goal is to bridge gaps in care, foster trust, and drive better health outcomes through accessible support and education.
Known for strong time management skills and proficiency in Microsoft Excel, with the ability to efficiently organize workflows, analyze data, and support operational reporting. Experienced in building partnerships and leading teams to meet both programmatic and community health goals.
I bring a flexible and open-minded approach to my work, allowing me to adapt to changing needs, collaborate effectively with diverse teams, and respond thoughtfully to challenges and new ideas. In addition to my core responsibilities, I support the onboarding process for new hires—helping to ensure a smooth transition, providing guidance, and fostering a welcoming, team-oriented environment.
I am a dedicated nonclinical case manager as a Resource Mother II with over 14 years of experience supporting the Medicaid population in Metro Atlanta through Centene’s subsidiary, Peach State Health Plan. Over the course of my tenure, I have developed expertise in care coordination, member advocacy, policy compliance, and collaborating across provider networks to ensure high-quality outcomes. I am passionate about health equity, social determinants of health, and leveraging community partnerships to improve access and wrap‑around services for vulnerable populations.
Bachelor of Arts (B.A.) in Social Work, concentration in Social Work · Minor in Sociology
Completed the Ambassador Leadership Program, Peach State Health Plan