Housekeeper at Kindred Hospital -HHS (2026-01 – 2026-05)
- Maintained cleanliness and organization in patient and public areas.
- Ensured that all health standards were met during cleaning operations.
- Returned rooms to occupant-ready status to satisfy future guests.
- Replaced sheets and pillowcases daily and used hospitality corners beds to provide comfort for guests.
- Communicated effectively with staff to coordinate housekeeping efforts.
- Assisted team members with heavy cleaning tasks.
- Relocated beds and sofas to thoroughly clean baseboards and eliminate dust from hard-to-reach areas.
- Reported maintenance issues to ensure timely repairs and upkeep.
Environmental Services Aide at AdventHealth Hospital (2024-05 – 2024-11)
- Upheld cleanliness and sanitation standards across patient care areas, contributing to patient safety and satisfaction.
- Promoted a safe and comfortable environment for patients, visitors, and staff through consistent maintenance efforts.
- Cleaned and prepared patient rooms for new admissions and discharges.
- Kept nursing stations clean, organized, and fully stocked to facilitate efficient patient care.
- Reported damaged, missing, or unsafe equipment to management promptly.
Environmental Services Aide at Crothall Healthcare (2019-01 – 2024-04)
- Performed daily cleaning and sanitization of patient rooms, hallways, and nursing stations.
- Followed healthcare cleaning protocols and infection-control procedures.
- Executed room turnovers efficiently, ensuring adherence to quality standards.
- Maintained a clean and welcoming healthcare environment, enhancing patient comfort and satisfaction.
- Identified and reported maintenance and safety concerns to appropriate departments, facilitating prompt resolution.
Administrative Cargo Aide at Intercruises Shoreside & Port Services (2017-11 – 2018-03)
- Verified passports, visas, and travel documentation during check-in.
- Guided passengers through terminal operations, prioritizing safety and efficiency.
- Delivered customer service by addressing guest inquiries during boarding, enhancing overall passenger experience.
- Coordinated luggage handling and embarkation procedures for cruise passengers, ensuring smooth transitions.
Medical Billing & Coding Extern at LoCicero Medical Group (2009-03 – 2009-05)
- Supported billing and coding operations within a healthcare office setting, contributing to streamlined workflows and enhanced patient service.
- Performed data entry of billing and insurance documentation to maintain up-to-date financial records and facilitate timely processing.
- Processed Explanation of Benefits (EOBs) to clarify patient billing statements.
- Updated patient account information and medical records to ensure accuracy and compliance with healthcare regulations.