Substitute Teacher and Volunteer - St. Louis Catholic School - Batesville, IN
(2023-01 - 2024-12)
- Provided classroom instruction and supervision for students across multiple grade levels in the absence of regular teachers.
- Implemented lesson plans, maintained classroom routines, and ensured a positive learning environment.
- Managed student behavior while promoting respect, safety, and engagement.
- Communicated effectively with teachers, staff, students, and parents as needed.
- Assisted with school events, classroom activities, and volunteer programs supporting student success.
Office Administrator - Lohmiller Real Estate - Batesville, IN
(2019-01 - 2020-12)
- Managed daily office operations while supporting multiple real estate agents and maintaining efficient workflow.
- Coordinated property listings through the Multiple Listing Service (MLS).
- Scheduled and tracked inspections, appraisals, home showings, and closings.
- Maintained accurate transaction files from listing through closing.
- Served as a primary point of contact for clients, providing professional support throughout the buying and selling process.
- Organized office records and administrative documentation to ensure accuracy and compliance.
Family Management & Education - Family Management & Education
(2003-01 - 2019-12)
Dedicated to raising a family and managing household operations. Completed a Bachelor of Science in Business while balancing family responsibilities. Developed and strengthened organizational, budgeting, scheduling, and multitasking skills.
Customer Service Representative / Loan Officer - National City Bank - Batesville, IN
(1998-01 - 2003-12)
- Originated, processed, and closed consumer loans while ensuring compliance with banking regulations.
- Maintained confidentiality of customer financial information and delivered exceptional customer service.
- Managed teller transactions, deposit accounts, and daily cash balancing activities.
- Performed ATM balancing and reconciliation with a high degree of accuracy.
- Coordinated loan documentation, including credit reports, appraisals, title work, insurance verification, and flood certifications.
- Helped branch management and commercial lending staff with administrative and operational support.
- Trained employees on banking procedures, policies, and compliance requirements.
- Consistently achieved sales and customer service goals while fostering long-term client relationships.
Teller / New Accounts Representative - People's Trust Company - Batesville, IN
(1995-01 - 1998-12)
- Processed a wide range of customer transactions accurately and efficiently.
- Opened and serviced new customer accounts while explaining banking products and services.
- Assisted customers in person and by telephone, resolving questions and account issues.
- Promoted banking products and generated referrals for other financial services.
- Kept an accurate cash drawer and adhered to all banking procedures and controls.
Administrative Assistant - Edward J. Felson, Attorney - Cincinnati, OH
(1990-01 - 1995-12)
- Supported five attorneys in a fast-paced legal office environment.
- Prepared legal correspondence, court filings, depositions, and other legal documents.
- Managed calendars, meetings, and conference scheduling.
- Organized and kept confidential legal records and case files.
- Served as a liaison between attorneys and clients while providing professionalism and discretion.
- Coordinated multiple priorities and deadlines while maintaining accuracy and attention to detail.
