Dennis Hernandez

Logistics Professional with 5+ years of progressive experience in data center operations, warehouse management, and supply chain logistics. Currently coordinating a team of 10–15 associates at an enterprise-scale data center, processing 80–120 shipments daily across rack lifecycle, outbound, and RMA workflows — with zero audit failures on record. Previously led a 15-person outbound team at GXO Logistics, maintaining 99.5% inventory accuracy.

Forklift certified, fluent in SAP and Blue Yonder WMS, and bilingual in English and Spanish.

Data Center Logistics Associate - Milestone Technologies - Enterprise Data Center (On-Site), Ashburn VA

(2024-11)

• Coordinate a team of 10–15 logistics associates processing 80–120 shipments per day across rack lifecycle operations — including inbound, deployments, decommissions, and outbound fulfillment — consistently meeting daily throughput and SLA targets
• Manage RMA workflows end-to-end, coordinating asset returns, tracking status, and maintaining accurate records with zero compliance exceptions across all operational audits
• Execute cycle counts, asset tracking, and WMS reconciliation to sustain inventory accuracy and support facility compliance requirements
• Train and develop associate-level team members on rack operations, compliance protocols, and MHE safety — reducing onboarding time and maintaining consistent team performance standards
• Operate MHE equipment — forklift, cherry picker, walkie rider, and electric pallet jack — in full compliance with site safety protocols

Outbound Logistics Lead - GXO Logistics - Chantilly VA

(2022-08 - 2024-08)

• Led a team of 15 outbound associates across daily operations, driving accountability through structured task allocation, scheduling, and performance management
• Maintained 99.5% inventory accuracy through systematic order verification, cycle counts, and proactive discrepancy resolution across high-volume client shipments
• Allocated and coordinated outbound orders for specific client shipments, ensuring accurate picking, packing, and routing to consistently meet delivery SLAs
• Trained and certified associates on MHE equipment including forklift, cherry picker, and walkie rider; enforced safety compliance across all operations
• Leveraged SAP, Blue Yonder, and RF-based WMS systems to process orders, monitor inventory levels, maintain documentation, and generate performance reports
• Investigated shipment discrepancies and delivery exceptions, implementing corrective actions to protect client SLAs and maintain operational continuity

Lead Sales Associate - Champs Sports - Dulles VA

(2019-09 - 2023-08)

• Supervised floor associates, managed daily operations, and maintained adherence to company standards in a high-traffic retail environment
• Managed stock counts, merchandise requisitions, and inventory organization — applying the same accuracy and process discipline carried into warehouse operations

BS - Supply Chain & Operations Mgmt. - Western Governors Univ.

High School Diploma - Freedom High School