Mayoral Staffer / Ward 6 Specialist - Executive Office Of The Mayor (EOM) Bowser Administration - Washington D.C.
(2019-01)
Government of the District of Columbia
- Conducted community outreach activities (e.g. door to door visits, workshops, meetings) to the District residents
- Analyzed data to identify and recommend priorities to develop, direct and organize work plans.
- Resolved organizational and operational problems and monitors performance indicators and conducted process improvement assessments to determine work plan revisions as needed
- Coordinated services among district agencies to ensure timely to neighborhood concerns
- Informed other District and Federal government agencies of cases requiring their involvement and directed the multi-agency initiatives on these cases
- Developed community engagement strategies in collaboration with other ward specialists
- Briefed and prepared memos for the Mayor for community engagement events within ward 6
- Staffed the Mayor during events in ward 6 for situational awareness issues which needed to be addressed in real time.
- Provided project progress information to neighborhood stakeholders (i.e Advisory Neighborhood Commissioners, faith based organizations, schools, businesses and residents)
- Responds to critical issues and incidents in assigned ward as a first responder (fires, shootings and stabbings), including non traditional work hours
- Develops partnerships with other entities, businesses, community based organizations and citizens to support service initiatives and community problem solving
Real Estate Agent - NACA - Neighborhood Assistance Corporation of America
(2015-01)
Drove over 5 million in sales volume
- Worked with Members to devise housing search plans based on their needs, based on budget, current market conditions and client goals.
- Developed & facilitated intake meetings to explain the NACA processes and sequence of events, from contracts, to inspections, lender conditions, and closing.
- Guided and assisted Members through the home-buying experience, helping them to avoid potential pitfalls to encourage win-win agreements.
- Developed a network (team) of contractors and inspectors to assist Members; and ensure active vendors remain readily available.
- Communicated effectively with Mortgage Consultants to ensure loans are in process and timelines were confirmed for appraisal, title commitment and survey.
- Cooperated with listing agents, buyers, appraisers and various vendors as required to complete purchase and sale process and settlement of sales.
- Coordinated closing with Settlement Agents, Buyer and Seller Listing Agents and walk-through inspections.
- Participated in and assisted with NACA-sponsored homebuyer training and education workshops.
- Provided end-to-end service by listing properties for NACA Homeowners who have requested assistance selling their properties.
- Maintains full, accurate and complete files for listings and purchase transactions in compliance with NACA's policies and all applicable laws.
Outreach Specialist - TEAM, Inc.
(2016-01 - 2019-01)
- Operated CRITIX database of over 5,000 TANF recipients to track engagement.
- Administered outreach efforts to a caseload of over 1,000 District of Columbia TANF recipients.
- Educated TANF recipients on rules and regulations regarding public assistance programs in the District of Columbia.
Development Associate - Martha's Table
(2014-05 - 2015-05)
- Aided Director in coordinating community outreach events.
- Supervised volunteers during community events.
- Acted as liaison between prospective donors and organizational leadership.
- Managed communication with donors using Microsoft Office Suite to create correspondence and Raiser's Edge to manage contracts.
Associate - Visual Arts Center of Richmond
(2013-08 - 2013-12)
Assisted the Public Relations Director and Director of Development in planning the Annual Craft and Design Show, which involved capturing as well as editing photos and videos, developing brochures, etc.
- Responsible for miscellaneous administrative tasks such as filing, copying, monitoring social media, managing internal and external contacts, greeting guests, and sorting incoming mail.
- Collaborated with local non-profit organizations to develop and implement community programming for patrons of all ages.
Leasing Consultant - Westminster International University in Tashkent
(2012-07 - 2013-12)
Planned and implemented marketing strategies to generate traffic.
- Marketed all rental listings through open houses and individual showings.
- Monitored social media, advertisements, campaigns, and promotional events.
- Coordinated property viewings, follow-ups and updating of contact management database.
- Managed lease applications and adhered to compliance requirements.
- Executed new lease agreements and coordinated new resident move-in processes.
- Completed maintenance request forms and followed up with residents to ensure satisfaction.
