Denzil Michelle Jackson

Manufacturing, Water Treatment, and Telecommunications Engineer with 14+ years of experience in manufacturing operations, maintenance, engineering support, water treatment, and telecommunications infrastructure. Skilled in equipment troubleshooting, preventive maintenance, PLC-controlled systems, process optimization, continuous improvement, quality compliance, and cross-functional collaboration. Proven leader with experience managing teams, implementing operational improvements, and supporting high-volume production in regulated manufacturing environments.

Manufacturing Maintenance Technician - Abbott Laboratories LLC

(2025-05 - 2025-12)

Supported manufacturing operations to maximize safety, product quality, and production uptime in a regulated medical device environment

• Improved equipment reliability by managing spare parts inventory and coordinating timely replenishment of critical production tooling
• Partnered with Engineering, Operations, and Quality teams to investigate scrap, identify root causes, and implement process improvements that increased manufacturing efficiency
• Contributed to continuous improvement initiatives through equipment optimization, time studies, operator training, and process enhancements
• Supported successful implementation of new equipment and process changes by assisting with qualification activities, preventive maintenance programs, and production documentation updates

Manufacturing Engineering Technician - Boston Scientific

(2025-03 - 2025-09)

• Increased equipment reliability by troubleshooting automated manufacturing systems and minimizing downtime
• Improved equipment performance by completing preventive, corrective, and calibration maintenance on PLC-controlled manufacturing equipment
• Supported manufacturing efficiency by installing, validating, and optimizing production equipment to improve yield and reduce cycle times
• Collaborated with cross-functional production teams to quickly resolve equipment issues while maintaining compliance with quality and ISO standards
• Strengthened regulatory compliance by accurately documenting maintenance activities and supporting continuous process improvements

Chemical Process Manufacturing Technician - Upsher-Smith Laboratories LLC

(2024-01 - 2025-02)

Produced high-quality pharmaceutical products by operating and troubleshooting batch and continuous manufacturing equipment

• Maintained full Good Manufacturing Practices (GMP), SOP, and environmental compliance while safely handling hazardous chemicals throughout the manufacturing process
• Improved production efficiency through equipment adjustments, troubleshooting, and adherence to established manufacturing standards
• Ensured regulatory readiness by maintaining accurate batch records and production documentation with a strong focus on quality

Group Leader - Honeywell

(2022-05 - 2023-12)

Promoted to Group Leader within one year in recognition of strong technical expertise, leadership, and production performance

• Led third-shift manufacturing operations, consistently meeting production, quality, and safety objectives
• Increased workforce flexibility by implementing cross-training and coaching initiatives that strengthened team performance
• Improved production flow by assigning work, resolving technical issues, and providing hands-on support to operators
• Utilized production metrics to identify improvement opportunities and support continuous process optimization
• Operated and maintained precision manufacturing equipment while consistently meeting quality standards and engineering specifications

Water & Wastewater Operator - Singh Operational Services

(2022-01 - 2022-05)

Maintained reliable wastewater treatment operations by monitoring PLC-controlled systems, pumps, valves, and treatment equipment

• Ensured regulatory compliance through routine laboratory testing, process monitoring, and accurate operational documentation
• Improved equipment reliability by performing preventive maintenance, calibrations, and minor repairs
• Supported safe and efficient plant operations by managing chemical feed systems and sludge processing activities
• Maintained accurate operational records that supported environmental compliance and process optimization

Head of Water Treatment Plant - Guma Valley Water Company

(2014-04 - 2021-12)

Directed 24/7 operations of a municipal water treatment plant, ensuring reliable production, regulatory compliance, and uninterrupted water service

• Improved plant reliability by leading preventive and corrective maintenance programs for critical mechanical and electrical systems
• Managed multidisciplinary teams while fostering a culture of safety, accountability, and operational excellence
• Ensured compliance with WHO water quality standards through daily monitoring, laboratory analysis, and process optimization
• Optimized treatment processes including coagulation, flocculation, sedimentation, filtration, and disinfection to maintain consistent water quality
• Strengthened operational performance through production monitoring, preventive maintenance planning, and continuous process improvements
• Led rehabilitation of major water and wastewater treatment facilities, improving infrastructure reliability and long-term operational capacity
• Directed construction of sedimentation tanks, clarifiers, filters, and large-capacity storage tanks to expand treatment capabilities
• Managed installation of turbines, pumps, MCC panels, and chlorination systems that modernized plant operations
• Played a key leadership role in major dam rehabilitation and water distribution network upgrades serving surrounding communities

Operations & Maintenance Engineer - Comium Telecoms Ltd

Network Operations Centre (NOC) and Base Station Controller (BSC) Engineer - AFRICELL Lintel

A.A.S.

• Biomedical Equipment Technician (BMET) - Anoka Technical College

Diploma - Engineering Technology - Anoka Technical College

Bachelor of Engineering - Electrical & Electronics Engineering - University of Sierra Leone (USL)

Masters - Development Management (U.S. Equivalency) - University of Sierra Leone (USL)

Masters - Business Administration (MBA) (U.S. Equivalency) - University of Sierra Leone (USL)