Project Launch Lead
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20 years experience in call centers with General Motors and American Express , and 5 years experience as a Launch Lead with GM
Strategic launch and operations leader with 15+ years of experience driving multimillion-dollar vehicle, software, and technology programs at General Motors. Expert in cross-functional collaboration, change management, and customer experience optimization. Proven track record of delivering innovative solutions, aligning stakeholders, and generating significant revenue growth. Passionate about mentoring teams, improving workplace culture, and enhancing customer satisfaction across global markets.
BA from Oakland University : Majored in English and International Business Management
