Retail Sales Manager - T-Mobile/Metro By T-Mobile - West Bridgewater, MA
(2016-08)
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Multiplied earnings through sales goal achievement, customer service improvements and commitment to team objectives.
- Trained team members in successful strategies to meet operational and sales targets.
- Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
Regional Account Executive - Servpro - Marshfield, MA
(2012-04 - 2015-12)
- Identified sales growth opportunities by networking and building relationships with potential advertisers.
- Distributed marketing materials to existing and prospective clients and presented materials to client audiences.
- Built relationships with customers and community to promote long term business growth.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Developed new business relationships and maintained existing through regular communications and effective account management.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Developed and maintained strong working relationships with Industry professionals within assigned territory.
Retail Brand Ambassador - Comcast - Massachusetts
(2007-09 - 2010-11)
- Increased brand awareness through event marketing, demonstrations, sales and brand promotion.
- Achieved and exceeded sales goals in line with prescribed selling strategy.
- Executed brand activations to standards and with professionalism.
- Communicated successes, competition trends, deals, product introductions, potential accounts, resets and demo opportunities via recaps.
- Achieved competitive brand placements at retail locations for existing and new products.
- Acted as face of brand at retail events and sampling opportunities at multiple locations.
- Executed company initiatives and activations.
