Derrick Jaquez

Authorized to work in the United States for any employer. Results-driven Forklift Mechanic and ASE-certified technician with 10+ years of hands-on experience diagnosing and repairing electric-to-diesel equipment. Proven customer service, upselling, and technician training skills. Currently pursuing an Information Technology degree while working full-time.

Forklift Lead Mechanic at Ring Power Corporation (2023-12 – Present)

• Diagnose, repair, and maintain electric, LP, and diesel forklifts, scissor lifts, and pallet jacks
• Handle all customer-facing duties: quoting jobs, upselling repairs/parts/equipment, and resolving concerns
• Train and mentor new technicians; provide phone support and troubleshooting guidance to field techs

Forklift Mechanic at Raymond / Toyota (2019-01 – 2023-12)

• Performed full-service repairs on material handling equipment (pallet jacks to LP trucks and scissor lifts)
• Conducted electrical diagnostics, battery service (cell replacement, cable burning, specific gravity testing), and software flashing/reprogramming
• Collaborated with sales & rental teams; sold parts, accessories, and equipment directly to customers
• Completed Hawker and Enersys battery training; performed charger repairs and trained new hires
• Awards: Mentorship Award (June 2022) & Employee of the Month (June 2022)

Used Car Technician at Ford Motor Company (2016-03 – 2019-01)

• Promoted from Lube Technician to Used Car Technician within one year
• Inspected, diagnosed, and repaired traded-in vehicles; performed scheduled maintenance and major repairs

Private Security Officer (Level 4) at Level 4 Security (2015-10 – 2016-06)

• Monitored premises, responded to incidents, coordinated with law enforcement, and managed alarms/access control

Living Assistant at Private Client (2014-10 – 2015-09)

• Assisted elderly client with daily living activities, personal care, and vital monitoring
• Maintained detailed documentation of incidents and hourly vitals

Assistant Manager at Depasqua (2012-08 – 2014-08)

• Managed daily operations, opening/closing, inventory, and truck orders
• Promoted to Assistant Manager within one year; independently ran the store for three months

Bachelor's degree (in progress) in Information Technology & Networking – DeVry University (2025-10)

Technical Education in Technical studies – Technical Education Center Osceola (2015-01 – 2017-12)

High School Diploma – Harmony High School (2009-01 – 2012-12)