Derrick Moore

Reliable warehouse, inspection, customer service, and sales professional with experience in shipping and receiving, picking and packing, material handling, quality inspection, customer support, and account sales. Strong communicator and problem solver with a consistent record of punctuality, safe work practices, organization, and working effectively with diverse customers and teams.

Inspector at MAC BID (2026-03 – Present)

• Inspect packages for quality, accuracy, condition, and visible damage.
• Verify packages meet required standards before processing.
• Maintain accuracy and attention to detail while completing inspections.

Warehouse Worker at KROGER PACKAGING INC. (Temporary Agencies) (2024-12 – 2025-01)

• Loaded, unloaded, and moved materials between storage and production areas.
• Maintained clean and organized storage areas, dock bays, and equipment zones.
• Supported efficient picking, packing, and shipping procedures to reduce order processing time.

Manager at CHERVON GAS STATION (2024-11 – 2024-12)

• Supervised daily shift operations and provided direction and support to team members.
• Trained employees on customer service, cash handling, store procedures, and safety standards.
• Managed cash register transactions, balanced cash drawers, and handled customer concerns professionally.
• Monitored inventory levels, restocked merchandise, and helped maintain a clean and organized store.
• Supported employee scheduling, opening and closing procedures, and smooth day-to-day operations.

Sales Representative at ALPHA CONNECT (2017-05 – 2018-08)

• Made and received customer calls and assisted with device troubleshooting.
• Addressed customer concerns promptly and provided strong customer service.
• Generated sales opportunities through upselling, cross-selling, cold calling, networking, and relationship building.

Salesman at DIRECT TV (2014-09 – 2017-05)

• Sold satellite services door to door and entered customer information into the computer after completed sales.
• Built client relationships through consistent communication and customer service.

Manager at PAPA JOHN PIZZA (2014-03 – 2016-08)

• Supervised team members during daily shifts and assigned tasks to maintain efficient restaurant operations.
• Trained and coached employees on customer service, food preparation, safety, and company procedures.
• Assisted with employee scheduling, shift coverage, opening and closing duties, and daily workflow.
• Managed cash handling, register accuracy, customer concerns, and end-of-shift procedures.
• Monitored food and supply inventory, organized stock, and helped place or receive product orders.
• Maintained cleanliness, food safety, and service standards while supporting team performance.

Engineering – MEC MARYVILLE (2010-07)

High School Diploma in General education – MILWAUKEE TECH (2009-05)