Derrick Strickland

Reliable and professional security and customer service professional with experience in unarmed security, front desk concierge services, real estate, property management, and client relations. Strong communication, observation, problem-solving, and organizational skills. Able to remain calm under pressure while maintaining professionalism, safety awareness, confidentiality, and excellent customer service.

Unarmed Security Guard / Front Desk Concierge at Guardian Security (2026-08 – Present)

• Provide a professional and welcoming front desk presence for visitors, residents, and guests
• Monitor access and follow site security procedures to support a safe environment
• Respond to questions and concerns, communicate relevant information, and escalate issues as appropriate
• Maintain awareness of activity in assigned areas while delivering courteous customer service

Real Estate Broker at Real People Realty (2014-03 – Present)

• Assist clients with property transactions and contracts
• Maintain client relationships through communication and follow-up
• Handle confidential information and resolve client concerns professionally
• Work independently while managing multiple tasks and appointments

Vacation Property Manager at DDS Investments (2016-03 – 2023-06)

• Managed guest check-ins and property security procedures
• Monitored properties and addressed maintenance or safety concerns
• Maintained records and coordinated inspections and cleaning services
• Provided customer service and resolved guest issues promptly

Employment Specialist at Express Employment Professionals (2018-12 – 2019-10)

• Screened and interviewed candidates
• Maintained confidential records and onboarding paperwork
• Assisted clients and employees in fast-paced environments
• Met company goals and performance expectations

Center Consultant at FedEx Office (2010-12 – 2014-04)

• Assisted customers and handled cash transactions
• Operated office equipment and point-of-sale systems
• Maintained organized and professional work areas
• Resolved customer concerns with professionalism

Bachelor’s Degree in Human Resource Management – DeVry University