Shift Supervisor/Barista Trainer - Starbucks - Albuquerque, NM
(2021-04)
- Provides excellent customer service by anticipating customer needs and exceeding their expectations.
- Trains baristas, adapting methods to individual needs and fostering a positive learning environment.
- Prepares beverages, food products, and handles cash transactions efficiently while ensuring accuracy in order fulfillment.
- Oversees daily operations, ensuring compliance with health and safety protocols for the entire store.
- Won district Barista Championship in 2024
Office Manager - One World Rug Care - Albuquerque, NM
(2019-09 - 2020-07)
- Managed data entry for production, orders, inventory, leads, and sales tracking.
- Developed captivating visual content for social media, newsletters, and website updates to enhance brand visibility.
- Created standard operating procedures, writing, printing, and organizing them in a file cabinet for easy access and reference by the team to ensure consistent adherence across all departments.
Office Administrator - Chess Coach - Learners Chess Academy - Albuquerque, NM
(2018-03 - 2019-05)
- Maintained a safe environment for grades K-8 while encouraging critical thinking and strategic decision-making through the game of chess.
- Provided personalized coaching and feedback to students, adapting instructional methods to cater to different learning styles.
- Responsible for managing invoices, designing pamphlet materials, delivering them to elementary schools, and optimizing office workflows to enhance overall productivity.
Assistant Manager - Econo Lodge Old Town - Albuquerque, NM
(2017-06 - 2020-01)
- Answered multiple phone lines and managed online reputation effectively to ensure positive guest experiences.
- Conducted hiring and training for staff to enhance team performance and maintain high service standards.
- Created eye-catching marketing materials for various services, successfully attracting diverse customer demographics.
- Handled billing, authorizations, and guest satisfaction from booking to checkout.
Extra Actor - NM Film - Albuquerque, NM
(2010 - 2017)
- Worked in productions such as; From Dusk Till Dawn, Observe and Report and Saint John of Las Vegas.
- Participated in various film productions as an Extra Actor, contributing to scene dynamics and overall production quality.
