Food and Beverage Server - Mgm Grande Casino - Detroit, MI
(2022-02 - 2022-11)
- Provide excellent guest service
- Serve cold and hot beverages
- Cocktail sever alcoholic beverages
- Clean and re-stock work area
Uber Eats Driver - Uber - San Francisco, CA
(2021-06 - 2022-10)
- Pick up orders and drop off orders to customers
- Accept all order's and complete all delivers in a timely manner.
- Take photos after all complete deliveries
- Make a customer day with great service and wonderful smiles
Call Center Agent / Remote - Dialog Direct - Highland Park, MI
(2019-09 - 2022-10)
- Answered all inbound calls with a polite greeting that shows a smile.
- Answered all concerning questions from customers and helped with any payment arrangements and all useful information for additional help.
- Maintained HIPPA by asking verification questions involving customers' accounts and securing valuable information.
- Took payments from customers ensuring them that payment information was safe.
- Adjusted customers' accounts due to request.
- Went above and beyond to make sure each customer's concerns and expectations were met.
- Escalated situations to higher management when needed.
- Noted each customer's account during the call.
- Kept spark book as a handy tool whenever I needed further assistance.
Lyft Driver - Lyft Corporate - San Francisco, CA
(2020-04 - 2022-09)
- Transport clients from one destination to another
- Provide excellent customer service and interact with clients in a professional and friendly manner
- Vehicle maintaining on regularly basic
FedEx Package Handler - ManpowerGroup - Taylor, MI
(2021-09 - 2021-12)
- Handle packages
- offload and Sort freight
- Stack, offload Freight from Cans
Waitress - Greektown Casino-Hotel - Detroit, MI
(2019-11 - 2021-03)
- Monitored guests at all times
- Clean work area throughout each shift
- Serves hot and cold Beverages
- Interact with customers as I provide professional quality service
Delivery Driver - Second Samuel Transport - Southfield, MI
(2020-10 - 2021-02)
- Follow routes and time schedule
- Provide excellent customer service
- Load, transport, and deliver to business and clients in safe and timely manner.
- Review orders before and after delivery to ensure that orders are complete.
- Preform vehicle inspection before and after each trip.
- Work with support team to provide exceptional customer services and address any customer concerns.
Nurse Assistant - Advisacare - Troy, MI
(2019-05 - 2020-03)
- Providing comfort and care to residents and making their stay feel like home.
- Providing residents with their activities of daily living assisting residents with feeding, mouth care, shaving, grooming, and incontinence care.
- Providing fresh water and nourishments between meals, transport clients to appointments.
Dietary Aide - Medilodge Nursing Facility - Sterling Heights, MI
(2019-04 - 2019-05)
- Working in a Nursing Facility prepare meals to residents 3 times a day.
- Helped kitchen staff with cleaning, maintain kitchen and dining duty areas.
- Serve food to residents table, and bust tables after meals and maintain kitchen stock.
Janitor - Ramey's Janitorial service - Saginaw, MI
(2017-04 - 2018-08)
- Responsible for keeping areas clean such as, schools, hospitals, and doctor office's mopped, and swept floors, empty trash receptacles, replace linings of trash can, vacuumed carpets and buffed floors.
- Communicate and Work with other co-workers
