Deshinee McGlothlin

Accomplished leader with 20 years of progressive experience in clinical operations and service line development. Adept at driving strategic initiatives, optimizing quality and safety, and cultivating high-performing teams in dynamic healthcare settings. I have a proven record of improving performance metrics and operational efficiency through innovative solutions and collaborative leadership, resulting in the growth of cardiology and expansion in procedural areas, pain management, and IR services, as well as streamlined processes to improve the revenue cycle process.

Improved billing timeliness, onboarded third-party organizations, successfully transitioned to Ochsner, reduced target zero events by 70%, improved patient safety, and resulted in cost avoidance.

Director of Patient Safety/Quality/Risk Management - Ochsner Medical Center – Baptist - New Orleans

(2021-10)

Nursing Supervisor (Part-Time) - Ochsner Health - New Orleans, LA

(2024-01)

Regional Nursing Director of Cardiology (Cath Labs, Cardiology Clinics), Interventional Radiology & Pain Management - Ochsner Health System - Kenner, LA

(2015-06 - 2021-11)

• Directed cross-functional strategic initiatives with medical, nursing, and administrative leaders across multiple sites (Jeff Highway, West Bank, Elmwood, and Clearview) and (Kenner, St Charles, and St James), achieving enhanced operational alignment
• Managed oversight of forty full-time equivalents and coordinated three regional leaders within the regional cardiovascular service line-Ochsner Kenner
• By strategically recruiting and enhancing services, directed service line expansions that resulted in a 20% growth in cardiovascular services
• Streamlined clinical workflows by partnering with the CNO and CFO to reduce third-party expenses by 50% and optimize resource allocation for three departments with services
• Achieved billing efficiency with a $649,150 (88%) reduction in bill hold value, exceeding the target. The timeliness of billing improved by 89.3%, reducing from 14 days to just 1.5 days, while the average number of pending cases dropped by 95.7%, from 14 to 0.6 cases

Unit Manager, Intensive Care Unit, Cath Lab & Stepdown ICU - Netcare St Anne's - Pietermaritzburg, South Africa

(2012-02 - 2014-08)

NICU Leader & Clinical Operations (First Tenure) - King Abdul Aziz Medical City for National Guard Hospital - Riyadh, Saudi Arabia

(2009-08 - 2010-09)

• Managed 150 FTE and twenty providers in the NICU service line in Saudi Arabia
• Spearheaded infection prevention initiatives that established a 2-year CLABSI-free status in the NICU and improved patient safety outcomes

NICU Leader & Clinical Operations (Second Tenure) - King Abdul Aziz Medical City for National Guard Hospital - Riyadh, Saudi Arabia

(2005-08 - 2008-11)

Charge Nurse, NICU - St Augustine's Hospital - South Africa

(2004-05 - 2005-08)

Staff Nurse, NICU - Royal Gwent Hospital - South Wales, UK

(2003-09 - 2004-08)

Registered Nurse, NICU - St Augustine's Hospital – NICU - South Africa

(2001-02 - 2003-03)

Infection Control Software Consultant - Health Systems Technology (Siemens Healthcare) - Cape Town, South Africa

(2008-11 - 2009-09)

Master's degree - Health Administration - Purdue Global University (2019)

Degree in Nursing - Specializations in Community Health Nursing, Primary Health Care, Midwifery, Psychiatry, General Nursing - University of Natal (2001)

Diploma - Neonatology - University of Johannesburg (2005)

Mentor Program - MIT Mentor Program - Massachusetts Institute of Technology (2021)