Desmond Ware

Dynamic Client Success Manager with over 25 years of experience driving high-impact operational strategies and Revenue Cycle Management (RCM). Expert in Denial Management and client relationship retention, utilizing deep Payer Policy Knowledge to maximize net patient revenue.

Proven People

Leadership skills focused on coaching teams through complex DRG Validation and Medical Necessity reviews to ensure measurable ROI and organizational growth.

General Manager at WARE ENTERPRISES (2001-01 – Present)

Own and lead the management of complex project budgets, focusing on Revenue Cycle Management (RCM) protocols to increase net patient revenue and stabilize cash flow.

• Drive Client Success Management by refining high-quality service delivery models that resolve healthcare insurance claim denials and ensure long-term client retention.
• Coach cross-functional teams on Payer Policy Knowledge, DRG Validation, and Medical Necessity to ensure optimized claim approvals and corporate scalability.
• Monitor and optimize contingency contracts and denials insights to deliver top-rated policy procedures for project funding and high-level operational performance.

Bachelor Of Business Administration And Management in Business Administration and Management – COLORADO TECHNICAL UNIVERSITY