Destiny Jackson

Certified clinical hemodialysis technician (CCHT) and recognized preceptor with 2+ years of clinical experience in a chronic dialysis setting. Skilled in vascular access cannulation, emergency response, machine troubleshooting and patient education. Committed to delivering compassionate, patient-centered care while maintaining strict infection control and standards.

Patient Care Technician (PCT) at Davita Kidney Group (2024-02 – Present)

• Certified Clinical Hemodialysis Technician (CCHT) and preceptor for new PCT's
• Measured vital signs for post-op patients every shift, alerting RNs to abnormal trends promptly.
• Monitored intake/output logs and reported fluid-balance deviations to clinicians for treatment adjustments.
• Measured and recorded dialysis machine pressures and alarms, documenting abnormalities for nephrology review.
• Prepared dialysis stations by calibrating machines, priming lines, and confirming sterile supplies.
• Recorded hourly symptom observations and treatment parameters to support nephrology adjustments and charting.
• Assisted in emergency response drills for code blue, practicing vascular access compression and patient transfer.

Cashier at Tands Inc (2022-03 – 2024-02)

• Processed cash and electronic payments at register using POS terminals, balanced daily till with zero discrepancies.
• Handled high-volume checkout during holiday rushes, maintaining steady line flow and customer satisfaction.
• Resolved customer payment disputes at register using store policy, reducing follow-up complaints.

Hostess at Texas Roadhouse (2021-05 – 2022-03)

• Handled phone and online reservations, confirmed bookings, and minimized no-shows through reminders.
• Greeted guests on arrival, managed waitlist using OpenTable, and reduced seating confusion.
• Monitored peak-hour patterns and adjusted seating cadence to shorten average guest wait times.

high school diploma – Eastern Wayne High School (2019-08 – 2023-06)