Customer Service Shift Lead
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As a shift lead for customer service it was my job to ensure that customers had the experience that they were expecting upon entrance. The main priority for this job was the customers. Providing help when asked, a consistent positive attitude, and enjoyment for others around me were also important portions of the job.
Team work was an important aspect to the job as well. Being able to collaborate with the other sections of the companies and those in my area whom I was watching over was an easy way to keep communication and no problems within the company.
Customer Service Shift Lead - Top Golf - Midvale, Utah
(2022-02 - 2023-06)
As a shift lead for customer service it was my job to ensure that customers had the experience that they were expecting upon entrance. The main priority for this job was the customers. Providing help when asked, a consistent positive attitude, and enjoyment for others around me were also important portions of the job.
Team work was an important aspect to the job as well. Being able to collaborate with the other sections of the companies and those in my area whom I was watching over was an easy way to keep communication and no problems within the company.
Barista - Starbucks - Sandy, Utah
(2023-06 - 2025-12)
As a Barista at Starbucks, I delivered exceptional customer service in a fast-paced, high-volume environment while consistently maintaining quality standards and efficiency. I prepared a wide variety of handcrafted beverages to precise specifications, managed cash handling and point-of-sale transactions with accuracy, and ensured cleanliness and organization of the workspace. I built strong customer relationships by creating a welcoming atmosphere and resolving concerns promptly, contributing to repeat business and customer satisfaction.
Barista - Beans and brews - Cottonwood Heights, Utah
(2025-01)
Similarly to Starbucks, customer service is a main priority. Along with cleanliness and efficiency while maintaining a positive attitude.
High School Diploma - Valley High School (2020-08 - 2023-10)
Associates degree - Education - Salt Lake Community College (2025-08)
