DeVonte Howard

Compassionate and results-driven Licensed Bachelor Social Worker (LBSW) and Emergency Medical Technician–Basic (EMT-B) with extensive experience across emergency medical social work, skilled nursing, child welfare, and pre-hospital care. Adept at crisis intervention, psychosocial assessments, emergency response, and interdisciplinary collaboration. Skilled in navigating complex healthcare systems and advocating for patient rights, improving outcomes with empathy, professionalism, and evidence-based practice.

Medical Social Worker at UTMB Galveston (2023-09 – Present)

• Deliver crisis intervention, psychosocial assessments, and discharge planning for ER patients.
• Collaborate with interdisciplinary teams to address patients' holistic needs.
• Advocate for patient access to essential services and continuity of care.
• Support quality improvement initiatives and best practices.

Emergency Medical Technician – Basic at MESCON EMS (2025-07 – Present)

• Provide pre-hospital emergency medical care and patient transport in accordance with NREMT and state protocols.
• Conduct patient assessments, administer basic life support (BLS) interventions, and ensure accurate documentation.
• Collaborate with paramedics, nurses, and ER staff to deliver safe and effective patient handoffs.
• Maintain readiness of medical equipment, ambulance supplies, and safety compliance.

Social Services Director at Paradigm Healthcare (2022-08 – 2023-09)

• Directed social service operations for two skilled nursing facilities.
• Managed casework, policy development, and Medicaid/Medicare support.
• Built partnerships with community agencies and providers.

Conservatorship Specialist at Dept. of Family and Protective Services (2021-07 – 2022-08)

• Managed 13–20 child custody cases and developed service plans.
• Conducted home visits, court testimony, and interagency coordination.

Family Engagement Advocate at Upbring Head Start (2020-10 – 2021-07)

• Provided case management and community support for families.
• Conducted home visits and tracked attendance documentation.

Senior Support Specialist at Bank of America Merchant Services (2019-12 – 2020-06)

• Supported escalated cases and coached team members.
• Recommended process improvements and client service strategies.

Client Support Specialist at Bank of America Merchant Services (2019-04 – 2019-12)

• Handled merchant support inquiries and system navigation tasks.

Bachelor of Social Work in Social Work – Eastern Washington University (2016-06)