Phlebotomy Lead Instructor - CalRegional
(2024-03)
- Instructed phlebotomy subjects through engaging and diverse teaching techniques.
- Supervised student learning through regular assessments and personalized feedback.
- Maintained detailed records of student progress and assessment data.
- Contributed to the enhancement of curriculum and training methodologies.
- Researched and integrated the latest advancements in phlebotomy practices.
- Provided students with essential theoretical knowledge and practical skills.
- Facilitated hands-on laboratory sessions to reinforce learning objectives.
- Designed and executed lesson plans tailored to diverse learning styles, ensuring all students' needs are met.
- Delivered in-depth instruction on critical topics including Legal Aspects, Triage, Anatomy & Physiology, and Medical Terminology.
- Conducted evaluations and assessments to measure mastery of medical skills through rigorous examinations.
- Engaged in one-on-one discussions with students to address academic challenges and support their success.
- Ensured compliance with OSHA and HIPAA regulations within classroom and laboratory settings.
- Contributed to curriculum development and evaluation, enhancing instructional material quality.
- Evaluated student performance through practical assessments and state certification exams.
- Equipped students with essential skills for both clinical and administrative roles in phlebotomy.
- Proctoring for AMCA CPT exam.
Phlebotomist - Laboratory corporation (LABCORP)
(2024-03)
- Successfully drew blood from over 1500 patients over the year in one of the busiest lab in the bay area.
- Maintained a 98% accuracy rate in blood draws and lab results
- Developed and implemented patient-centered protocols to ensure comfort and safety
- Trained and mentored new phlebotomists in proper procedures and techniques. Obtain blood samples for medical testing and transfusion through venipuncture or capillary puncture.
- Follow infection-control and safety procedures in carrying out daily phlebotomy functions.
- Prepare blood-collecting equipment, draw blood, and safely store and transport samples.
- Build trust and minimize patient discomfort during phlebotomy procedures while efficiently collecting blood specimens.
- Work collaboratively with patients, healthcare providers and patient support departments to ensure a high quality of service.
- Performed data entry and processing of specimens including: labeling, centrifuging, splitting, and freezing specimens as required by test order.
Project Coordinator for health improvement - Tech Mahindra (Contract)
(2022-03 - 2024-03)
- Recruit research participant candidates drawn from our internal database
- Screen candidates for availability, interest level, and appropriate qualifications using online questionnaire responses and phone interviews
- Coordinate the logistics of user research, including participant scheduling, facility scheduling, and distribution of incentives.
- Run recruitment initiatives to maintain a healthy database of potential participants
- Using tools such as Social Media, develop and execute a communication strategy between the UXResearch team and our external resources
- Update and track key metrics on candidate participation
- User Study Coordination - manage overall participant experience, uphold highest standard in study protocol design and execution through collaboration with study moderator and researcher.
- Manage user study participant scheduling - scheduling participants for user studies using internal tools, monitor and reschedule cancellations throughout the day, reach out to participants to confirm availability or to re-schedule.
- Participant onboarding / off-boarding - greet participant and collect consent form signature after explaining the study protocol, notify the researcher/moderator of the arrival, escort participant into the study area.
- When completed, record and dispense meal voucher or other "thank you" items to the participant accordingly, collect participant feedback, and schedule follow up session if required Be main point of contact for customers or participants over phone, text, and email.
- Manage time effectively to maximize availability when participants are arriving in the lab for user studies Manage front reception area (e.g. appearance, snacks, drinks, etc.)
- Provide regular feedback and reporting on participation rates to management, work with different teams to improve efficiency and process.
Phlebotomist / Lab Technician - Bioreference Laboratory (OPKO Health)
(2019-02 - 2022-06)
- Collects specimens according to established procedures. Welcomes and greets patients, collects accurate patient demographics, insurance information, explains the billing process and accepts payment such as, cash, check, and credit card payments, when necessary.
- Performed data entry and processing of specimens including: labeling, centrifuging, splitting, and freezing specimens as required by test order.
- Administered oral solutions according to established training.
- Maintained all appropriate phlebotomy logs in a timely manner and based on frequency, such as maintenance logs and temperature logs.
- process samples to prepare for proper laboratory testing and perform STAT work in a timely and efficient manner.
- Research test/client information and confirm and verify all written and electronic orders by utilizing lab technology systems or directory of services.
- Was responsible for completing all data entry requirements accurately including data entry of patient registration; entry of test order from requisition or pulling order from database; like insite system and care360, managing Standing Orders.
- Documented sample information and reports into Microsoft Word and Microsoft Excel spreadsheets
- Entered billing information and collected payments when required, including the safeguarding of assets and credit card information.
- Collected samples from patients and transferred them into different environments.
- Refrigerated and stored samples in the main lab for testing according to laboratory environment procedures.
- Worked with frozen blood plasma samples on a daily basis.
- Samples refrigerated and frozen included stool samples (refrigerated), urine samples (refrigerated) and blood plasma (frozen sample).
- Performed departmental-related clerical duties when assigned such as data entry into Excel, inventory, stock supplies, and answer phones when needed.
- Complied with departmental policies, protocols and procedures: (i.e. Procedure Manuals, Safety Manual, Compliance Manual, Automobile Policies and Procedures, Employee Handbook, Quality Assurance Manual); and ensure that all staff members follow instructions.
- Performed verification of patient demographic info / initials including patient signature post-venipuncture to verify tubes were labeled in their presence and that the name on the label is correct.
- Assisted with compilation and submission of monthly statistics and data.
- Completed training courses and keep up-to-date with the latest phlebotomy techniques.
- Traveled to Territory Manager meeting if held off-site or off normal shift.
- Participated on special projects and teams as well as stayed up-to-date on company communications.
Phlebotomist - Dr. Daniel Lee
(2018-07 - 2019-03)
- Performed Successful venipuncture and skin puncture on patients of various ages, Weight, and health Status.
- Performed post puncture care.
- Processing blood samples after collections such as centrifugation, separation of blood Samples, freezing them as required by test order.
- Completing all data entry requirements such as Patients registration, entry of test order, Managing Standing order.
- Verifies or records identity of patient and converses with patient.
- customer service oriented and possess strong interpersonal skills and maintain a positive and friendly attitude with all patients, clients and other departments.
- Participates in and supports all Quality Assurance and Quality Improvement endeavors for the laboratory, as applicable
PSR I Phlebotomist - Quest Diagnostics
(2017-10 - 2018-05)
- Collected specimens according to established procedures. This includes, but not limited to: drug screens, biometric screening and insurance exams.
- Welcomes and greets patients, collects accurate patient demographics, insurance information, explains the billing process and accepts payments such as, cash, check, and credit card payments, when necessary.
- Performed data entry and processing of specimens including: labeling, centrifuging, splitting, and freezing specimens as required by test order.
- Administered oral solutions according to established training.
- Maintained all appropriate phlebotomy logs in a timely manner and based on frequency, such as maintenance logs and temperature logs.
- process samples to prepare for proper laboratory testing and perform STAT work in a timely and efficient manner.
- Research test/client information and confirm and verify all written and electronic orders by utilizing lab technology systems or directory of services.
- Was responsible for completing all data entry requirements accurately including data entry of patient registration; entry of test order from requisition or pulling order from database; managing Standing Orders.
- Documented sample information and reports into Microsoft Word and Microsoft Excel spreadsheets.
- Entered billing information and collect payments when required, including the safeguarding of assets and credit card information.
- Collected samples from patients and transferred them into different environments.
- Refrigerated and stored samples in the main lab for testing according to laboratory environment procedures.
- Worked with frozen blood plasma samples on a daily basis.
- Samples refrigerated and frozen included stool samples (refrigerated), urine samples (refrigerated) and blood plasma (frozen sample).
- Performed departmental-related clerical duties when assigned such as data entry into Excel, inventory, stock supplies, and answer phones when needed.
- Complied with departmental policies, protocols and procedures: (i.e. Procedure Manuals, Safety Manual, Compliance Manual, Automobile Policies and Procedures, Employee Handbook, Quality Assurance Manual); and ensure that all staff members follow instructions.
- Performed verification of patient demographic info / initials including patient signature post-venipuncture to verify tubes were labeled in their presence and that the name on the label is correct.
- Assisted with compilation and submission of monthly statistics and data.
- Completed training courses and keep up-to-date with the latest phlebotomy techniques.
- Traveled to Territory Manager meeting if held off-site or off normal shift.
- Participated on special projects and teams as well as stayed up-to-date on company communications.
Phlebotomist Extern - San Mateo Medical Hospital - San Mateo, CA
(2017-05 - 2017-05)
- Selected appropriate blood collection equipment for test requisitions.
- Performed 450+ successful venipuncture and skin puncture on patients of various ages, weights, and health statuses.
- Performed post puncture care.
- Processed blood containers after collection including centrifugation.
- Refrigerated and worked with frozen samples regularly.
- Disposed of needles, sharps and medical waste according to standard procedures.
Medical Lab Technician - Blood Bank, Mehsana-Gujarat - Gujarat, India
(2009-06 - 2012-06)
- More then 6000 blood draw Performed and processed, including selecting donors, collecting blood, typing blood and labeling blood to be used in transfusions.
- Identified blood types and antibodies
- Tested blood for viruses that might be transmitted during transfusion.
- Tested blood group antigens, compatibility and antibody identification.
- Managed patient blood group wise.
- Separated Blood Components like RCV, FFP(Plasma), Platelets for patients with coagulopathies (diseases affecting blood clotting).
- Performed Various kinds of blood Tests such as Blood Grouping, Cross Matching, Elisa, HCV Testing, HBV Testing, Hematocrit.
Assis. Lecturer of Microbiology / Lab Assistant - Lions General Hospital, Mehsana-Gujarat - Gujarat, India
(2010-01 - 2012-12)
- Taught Basic Microbiology to the Nursing Students.
- Taught Blood Collection, Blood Grouping and preserving/storage methods.
- Served as practical Examiner in nursing colleges final exams from Gujarat Government.
- Performed blood collection and processing, including selecting donors, collecting blood, typing blood and labeling blood to be used in transfusions.
- Experienced in writing protocols and test reports as well as SOPs
- Experienced in planning and executing experiments at Lab level.
- Identified blood types and antibodies
- Performed blood test for viruses that might be transmitted during transfusion such as ELISA, HEP-B, HEP-C.
- Tested blood group antigens, compatibility and antibody identification.
Lab Assistant - Rajsthan Hospital - Ahmedabad, Gujarat, India
(2007-01 - 2008-12)
Worked in the Hematology department to collect the samples, preparing the sample and performing tests on it.
- Performed blood grouping, pt/aptt, ESR
- Preparing reagents and solution and lab for the testing purpose.
- Maintained the log books for reagents and solutions.
- Preparing media for different antibody testing.
