Dhiraj Kumar Tripathy

Experienced LabWare LIMS Technical Consultant with over 18 years of experience in implementation, configuration, customization, validation, administration, and support of LabWare LIMS (Versions 5–8) across pharmaceutical, manufacturing, contract research, and quality control laboratory environments. Extensive experience in LIMS Basic development, automation scripting, instrument integration, Crystal Reports, master data management, web deployments, and system administration. Proven success in gathering business requirements, delivering compliant laboratory solutions, supporting global operations, and troubleshooting complex production issues in GxP-regulated environments.

Experienced in validation activities, 21 CFR Part 11 compliance, laboratory workflows, electronic records, and laboratory execution processes.

Microsoft

Certified in Azure Fundamentals (AZ-900) and Security, Compliance, and Identity Fundamentals (SC-900).

LIMS Consultant - HCL America Inc - Peoria, IL

(2013-01)

Client: Caterpillar Inc

• Developed and maintained LabWare LIMS solutions using LIMS Basic, configuration tools, custom objects, and automation scripts to support laboratory operations and business requirements.
• Gathered user requirements, analyzed business processes, and designed technical solutions for LabWare LIMS enhancements and implementations.
• Configured and maintained master data including products, analyses, tests, instruments, specifications, equipment, wear limits, projects, and user security.
• Configured and supported Sample Lifecycle Management, Lot Management, Analysis Management, and Stability workflows within LabWare LIMS.
• Developed parsing scripts, instrument interfaces, instrument objects, and integrations to automate laboratory data acquisition and processing.
• Built and deployed LabWare Web Services (Web Subroutines) to support secure integration between LabWare LIMS and external enterprise applications.
• Configured, deployed, and supported LabWare Web LIMS environments.
• Installed, configured, and administered LabWare LIMS Version 8 environments on Azure Virtual Machines.
• Implemented and supported Cluster Manager environments to improve system availability, scalability, and performance.
• Implemented Single Sign-On (SSO) using LabWare's SAML authentication framework.
• Supported global LabWare LIMS implementations serving laboratories across North America, Europe, and Asia-Pacific.
• Applied patches, upgrades, and system modifications following established change management procedures.
• Supported validation activities including test script development, defect resolution, IQ/OQ/PQ execution support, and compliance documentation.
• Investigated production issues, performed root cause analysis, and implemented corrective and preventive actions.
• Collaborated with business users, validation teams, infrastructure teams, laboratory personnel, and third-party vendors to deliver compliant laboratory solutions.
• Participated in code reviews and ensured adherence to LabWare development standards and best practices.
• Provided technical guidance, mentoring, and knowledge transfer to development and support teams.

LIMS Consultant - HCL Technologies Ltd - Kolkata, India

(2009-01 - 2013-12)

Client: Purdue Pharma

• Supported LabWare LIMS applications including SAP-LIMS integrations.
• Configured and maintained laboratory master data and critical LIMS objects.
• Configured and supported raw material, finished product, stability, and quality control testing workflows in GMP-regulated laboratory environments.
• Developed and enhanced Crystal Reports for laboratory and compliance reporting.
• Managed validation activities and ensured compliance with GxP and 21 CFR Part 11 requirements.
• Provided L2 and L3 support, troubleshooting issues and ensuring system reliability.
• Worked closely with laboratory personnel to gather requirements and implement system enhancements.

LIMS Support Engineer - Vimta Labs Ltd - Hyderabad, India

(2009-01 - 2009-12)

Leading Contract Research & testing organization

• Enhanced and supported LabWare LIMS modules used in laboratory operations.
• Developed and maintained analytical and operational reports using Crystal Reports.
• Supported SOP-driven laboratory workflows, electronic records, and laboratory execution processes in a regulated environment.
• Assisted with validation activities and implementation of controls supporting 21 CFR Part 11 compliance.
• Trained laboratory personnel on LIMS functionality and best practices.
• Participated in incident management, problem management, and user support activities.

Product Support Engineer - Caliber Technologies - Hyderabad, India

(2007-01 - 2009-12)

Client: Pharmaceutical

• Implemented and supported CALIBER LIMS systems.
• Conducted gap analysis, training, and post-implementation support for lab teams.
• Documented functional specs, test cases, and performed IQ/OQ validation tasks.

Bachelor of Engineering - I.T.E.R (2006-12)

Diploma in Software Development - NIIT (2006-01 - 2007-12)