Dhruvil Jay Kothiya

Delivered exceptional customer service by efficiently processing transactions, along with assisting with food and beverage orders in a fast-paced environment Supported daily store operations by collaborating with team members to meet safety standards, maintaining inventory, and preparing fresh food

Customer Service Associate at Wawa (2025-06 – 2025-08)

• Delivered exceptional customer service by efficiently processing transactions, along with assisting with food and beverage orders in a fast-paced environment
• Supported daily store operations by collaborating with team members to meet safety standards, maintaining inventory, and preparing fresh food

Customer Service and Grocery Pick up at Walmart (2022-05 – 2022-09)

• Processed and fulfilled online grocery orders using Walmart's OGP system to ensure accurate and timely delivery
• Maintained efficiency in a fast-paced retail environment while meeting performance and accuracy goals

Bachelor of Science in Computing and Security Technology – Drexel University (2028-05)