Dhyan Bhakta
Assistant Front Desk Manager
Hire this person
Send a job offer directly to this candidate
About
Information Technology student at California State University, Dominguez Hills with hands-on experience supporting front desk systems, POS/payment terminals, reservation software, Wi-Fi connectivity, and end-user troubleshooting. Currently studying for CompTIA A+ and building Help Desk knowledge through guided learning and simulations covering ticketing, Windows support, PC deployment, PDQ Deploy, and Microsoft Configuration Manager (SCCM). Strong customer-service, problem-solving, and communication skills suited for IT Support and Help Desk roles.
Experience
Assistant Front Desk Manager - Independent Motel - Aransas Pass, TX
(2021-04 - 2021-06)
- Provided technical support for front desk systems, including POS/payment terminals and reservation software.
- Troubleshot system-related issues and connectivity problems to minimize operational downtime.
- Managed online booking platforms and maintained accuracy of reservation records.
- Resolved guest and user issues promptly in a high-volume, fast-paced front desk environment.
Education
Bachelor of Science - Information Technology - California State University, Dominguez Hills (2028)
High School Diploma - Gardena Senior High School (2024)
