Loan Collector II - Dovenmuehle Mortgage Inc - Lake Zurich, IL 60047
(2018-07 - 2024-11)
Responsible for collection of more complex delinquent accounts. Contacts debtors and necessary officials to reconcile outstanding balances, initiates legal action when appropriate, and assists in coordination of collection of systems and procedures.
- Corresponds with debtors to negotiate and monitor payment plans
- Records and revises account histories, processes payments, and reevaluates payment plans
- Responsible for prioritizing and entering overdue accounts into the collection process in a timely manner
- Analyzes and investigates account history to resolve questionable charges and explains balances to concerned parties
- Coordinates collection efforts with other departments in order to respond to individual needs and to collect outstanding balances more efficiently
- Recommends system and procedural changes in collections efforts
- Serves as a source of information to the community and departments
- Assists in training new collections staff
- May assist in supervising and distributing work during peak periods
- May compile and evaluate monthly statistics concerning the number of accounts in collection, the amounts collected, and the amounts that remain to be collected
- Coordinates and compiles monthly departmental summaries for review by management
- Performs related job duties as required
Collection Specialist - Harris & Harris - Chicago, IL 60604
(2015-01 - 2018-05)
Enforce debts and overpayments that are owed, using a variety of collection methods including establishing payment plans, revenue recapture, wage garnishment and judgement entry.
- Apply federal, state and county statutes, regulations, policies, and procedures to collection efforts
- Use of TLO for skip tracing varieties of accounts across united states
Insight Global - Work from home
(2013-04 - 2014-02)
- Review account for Illinois department of employment services
- Review accounts to ensure the accounts are accurate for payments and certification
- Calling clients if the information they sent in is correct or unclear to finish certification
- Sending out notice to clients
- Noting all accounts that have been opened
