Paraprofessional - Broward County Public Schools
(2024-07)
- Supported students with individualized learning plans and classroom activities.
- Assisted teachers in implementing educational strategies and classroom management techniques.
- Monitored student progress and provided feedback to educators regularly.
- Fostered a positive learning environment through encouragement and support.
- Collaborated with parents and staff to address student needs effectively.
- Implemented behavioral interventions to promote positive student behavior.
Restaurant Employee - Yva's Manje
(2019-12)
- Delivered exceptional guest service to create welcoming dining experiences.
- Processed customer orders through point-of-sale systems, ensuring order accuracy and timely service.
- Executed cash transactions accurately during peak hours, contributing to smooth service flow.
- Managed inventory and restocked supplies to support seamless restaurant operations.
- Ensured cleanliness in dining and kitchen areas while adhering to health standards.
Sales Associate / Front-End Supervisor - Ross Dress for Less - Fort Lauderdale, FL
(2020-12 - 2024-12)
- Served 50+ customers daily while overseeing front-end operations to ensure efficient service.
- Guided customers in selecting merchandise and shared product knowledge to enhance their shopping experience.
- Trained new associates on store policies and customer service standards to maintain consistent service quality.
- Collaborated with team members to ensure smooth store operations.
Sales Call Representative - Worldwide BDC
(2021-12 - 2023-11)
- Scheduled appointments and consistently exceeded sales goals, driving overall team performance.
- Managed high-volume inbound calls, assisting customers efficiently and improving satisfaction rates.
- Resolved customer inquiries using company policies and procedures.
- Documented customer interactions in the database for future reference.
- Collaborated with team members to improve service delivery standards, enhancing customer experiences.
- Trained new representatives on call handling techniques and systems.
