Manager - All Good Storage
(2024-11 - 2025-07)
- Greeted and assisted customers with rental units, processing payments, and explaining facility policies
- Maintain inventory of storage units, processed move-in and movie-outs and updated records in facility management software.
- Responded to inquiries and resolved customers issue's promptly and professionally.
- Assisted with basic maintenance tasks and coordinated repairs with contractors when needed.
LPN - Marathon Health
(2021-06 - 2024-05)
- Managed patient care by closely monitoring vital signs, respiration, blood pressure, and glucose levels.
- Collect and organize necessary medical documentation, including lab results, clinical notes, imaging reports, and prior treatments to support prior authorization requests.
- Implemented infection control measures, providing a safe environment for both patients and staff. Work with providers to document the medical necessity for requested services e
- Delivered compassionate patient care, leading to increased patient satisfaction and trust.
- Participated in professional development to stay current with healthcare practices and improve skill sets. Prior authorization experience.
LPN - Care Master Medical Services Home Health
(2019-12 - 2022-03)
- Conducted Medicaid/Medicare 60-day assessment visits, accurately documenting patient status and care needs.
- Provided emotional support and education to patients and families, fostering strong, trust- based relationships.
- Monitored and managed patients' respiratory and circulatory functions, improving patient outcomes.
- Demonstrated adaptability by effectively managing diverse patient needs in various healthcare settings.
- Enhanced documentation accuracy, ensuring high standards of care and compliance with healthcare regulations.
LPN - Piedmont Medical Center OB/GYN Associates
(2016-12 - 2018-05)
- Assisted physicians with diagnostic procedures and supported optimal treatment decisions.
- Performed routine evaluations, gathered lab specimens.
- Prior authorization experience.
- Collaborated with interdisciplinary teams to improve patient care delivery and outcomes.
- Adapted care plans to meet changing patient needs, ensuring high-quality, patient-centered carMaintained compliance with infection control protocols and documented all relevant patient data accurately.
LPN/Nursing Supervisor - Allergy Center At Brookstone
(2009-06 - 2016-08)
- Supervised nursing staff, conducted training, and managed scheduling to optimize team performance.
- Ensured nursing operations met productivity, quality, and customer service standards.
- Triaged patients, collected and documented specimens, and managed pre-certifications.
- Prior authorization experience
- Provided direct patient care, including administering IV therapy, phlebotomy, and injections.
- Led the development and updating of nursing policies and procedures to maintain high standards of care.