Elementary public school teacher
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Customer service professional with 29+ years of bilingual Spanish-English experience delivering responsive support and resolving conflicts efficiently. Leverages strong communication, interpreting, and problem-solving skills alongside adaptability, time management, and multitasking to improve customer satisfaction and streamline service delivery. Focused on applying instructional and team-collaboration experience to move into leadership or training roles that enhance service quality and staff performance.
Bilingual Teacher at Hays County CISD (2015-08 – 2017-05)
Taught bilingual education to students in Hays County CISD.
Instructor at Gary Job Corps (2013-10 – 2015-08)
Provided instructional training at Gary Job Corps.
Bilingual Teacher at Ector County Independent School District (1988-08 – 2010-05)
Taught bilingual education spanning over 21 years in Ector County.
Bachelor of Arts – Sul Ross State University (1987)
