Diane Lindblom

Detail-oriented and dependable professional with extensive experience processing, reviewing, verifying, and maintaining information in high-volume production environments. More than 20 years of experience with document processing, data accuracy, record review, error identification, database systems, and meeting established deadlines. More than 30 years of 10-key/numeric keypad experience.

Experienced working independently in a remote environment while maintaining productivity, accuracy, confidentiality, and quality standards.

Strong Microsoft

Office skills with the ability to learn new software and systems quickly.

Senior Loan Documentation Processor – Correspondent Lending at Wells Fargo Home Mortgage — Wells Fargo Funding Division (2021-01 – 2023-07)

• Managed an assigned pipeline of mortgage files, organizing work and completing processing accurately within required timeframes.
• Reviewed loan documentation and pay histories to verify information was complete, accurate, and properly documented.
• Researched exceptions and discrepancies and identified missing or incorrect information requiring correction.
• Served as a point person for Underwriting Exceptions, researching files and reviewing documentation to determine whether information supported exception requests.
• Worked with internal Underwriters and third-party partners to obtain clarification, documentation, and necessary updates.
• Performed detailed, repetitive processing tasks while maintaining a high level of accuracy and following established procedures.
• Assisted team members with file-related problem solving and helped ensure procedures and quality standards were followed.
• Successfully worked remotely while independently managing assigned responsibilities, meeting deadlines, and maintaining productivity.

Correspondent Operations Production Specialist 5 – Correspondent Lending at Wells Fargo Home Mortgage — Wells Fargo Funding Division (2019-12 – 2021-01)

• Processed, reviewed, and supported the closing of complex mortgage loan packages.
• Reviewed large volumes of documentation for completeness, accuracy, and compliance with company requirements.
• Served as a point of contact for internal and external customers during the loan purchase process.
• Responded to questions through the Purchase Clearing phone queue and dedicated mailbox.
• Researched documentation issues and communicated required information and updates.
• Participated in a pilot program that resulted in the creation of Regional Purchase Clearing Specialist positions.

Correspondent Operations Production Specialist 4 – Correspondent Lending at Wells Fargo Home Mortgage — Wells Fargo Funding Division (2002-09 – 2019-12)

• Processed, reviewed, and closed mortgage documentation requiring careful attention to detail and accuracy.
• Reviewed collateral files and suspense items and verified information before approval.
• Worked with complex files while following established procedures and quality requirements.
• Performed testing of the C-Lift imaging platform, including testing new software releases through final production.
• Reviewed specialized mortgage files and trained team members on established review procedures.
• Worked extensively with electronic documentation and internal computer systems.

Production Services Manager at REED TECHNOLOGY AND INFORMATION SERVICES

• Managed overall production for multiple client projects, serving as a primary point of contact and coordinating communication between clients and internal departments.
• Developed and maintained production schedules and coordinated workflow to ensure projects met deadlines and quality standards.
• Managed quality control processes, including testing websites and databases prior to release.
• Received, organized, and prepared client manuscripts for production and coordinated projects from data entry through final publication.
• Analyzed databases, defined project requirements, tested systems, and resolved database issues.
• Trained data-entry personnel on new databases and production procedures.

Production Manager at MORGAN-RAND PUBLISHING

• Managed production of published and printed materials from initial planning through completion and fulfillment.
• Coordinated with printers, vendors, internal departments, and sales personnel to ensure projects remained on schedule.
• Managed job scheduling, typesetting, data files, desktop publishing files, and production workflow.
• Negotiated pricing and coordinated projects with outside vendors.
• Managed the company's Novell network and supported day-to-day operational needs.

Manager/Owner at VITAHUND'S GRAPHIC ART, INC.

• Managed all aspects of a commercial printing business, including customer service, purchasing, accounting, collections, personnel, estimating, and production.
• Maintained direct customer relationships and handled customer inquiries, pricing, negotiations, and project coordination.
• Managed vendor relationships and negotiated pricing and services.
• Coordinated production schedules from prepress through postpress and fulfillment.
• Provided consulting and training in desktop publishing and printing skills.

– Council Rock High School

– Bucks County Community College