Diane Rampersaud

Experienced Bartender/Server with extraordinary customer service skills and a motivated attitude. Knowledgeable about drink combinations and committed to serving with a smile. Adept at maintaining a clean and organized bar area and dedicated to providing customers with a warm and welcoming environment.

Experience:​Sapphire

​​New York, NY// VIP Waitress// Bartender

​​March 2022- Present

• Greet bar guests with a friendly and helpful attitude at all times.
• Help to realize continual yearly increases in drink sales.
• Provide guests with drink suggestions and menu information.
• Keep up with popular new drinks and stay well acquainted with countless drink recipes and mixing techniques.
• Maintain a clean and orderly bar
• Manage bar inventory and placed orders as needed.
• Handle difficult and inappropriate customers with grace and professionalism.
• Work well with other bar and restaurant staff.

Gus’s Franklin Park Restaurant

Harrison, NY//Bartender/ Server

January 2018- March 2022

• Knowledge of menu items, including mixing and serving beverages
• Knowledge of Point of Sale (POS) systems
• Knowledge of alcohol serving practices and standards
• Excellent customer service skills

Education:

Iona College, New Rochelle, N.Y. (Completed Nov. 2013)

MBA Program with an Advance Certificate in Health Care Management

CUNY Lehman, Bronx, N.Y. (Completed in 2012)  

Bachelors Degree in Business Administration (BBA)