Diane Sauerwein

I am a detail-oriented Clerical Worker with more than 20 years of experience in administrative tasks and customer service, looking for a part-time remote role. I possess strong communication skills and am reliable, flexible, and trustworthy.

Senior Administrative Worker at Verizon Communications (1999-03 – 2020-03)

Integral member of a team tasked with overseeing attendance, work productivity, and payroll for Verizon offices located in Maryland, Virginia, Pennsylvania, and New Jersey.

• Offered administrative assistance to office managers in Maryland and Pennsylvania.
• Organized office-wide scheduling, meetings, and training for more than 500 consultants across four states.
• In the initial ten years, worked as a FIOS Sales and Service Representative, consistently achieving and surpassing sales and service targets.

Florist at Bell Flowers Inc (1989-09 – 2025-05)

Over a decade of full-time experience in various facets of the flower industry, along with seasonal sales and design roles at a vibrant local florist.

• Duties included every element of customer service and floral design.
• Responsible for generating thousands of dollars in custom orders.
• Upheld quality standards, and prioritized customer needs to guarantee their total satisfaction.

General Studies in General Studies with emphasis on Advertising Design – University of Maryland, College Park, MD (1983-08 – 1985-12)

MCSE Microsoft User in Microsoft Applications – TESST Technologies, Beltsville, MD (2000-10 – 2001-06)