PBX OPERATOR - INTER-Community HOSPITAL - COVINA, CA
(2023-06)
- Operates telephone switchboard.
- Receives and transfers incoming calls.
- Uses overhead paging, two-way radios.
- Information source for callers and drop-by visitors.
- Relays information concerning fire alarms, code blue and other emergencies.
BEHAVIORAL AIDE SPECIALIST - BALDWIN UNIFIED SCHOOL DISTRICT - BALDWIN PARK, CA
(2006-06 - 2023-07)
- Implemented and established behavior strategies by setting rules, reiterating expectations and rewarding good behavior.
- Promoted positive interactions of children with Autism and oppositional defiance behavior by using visual supports, simplifying communication and utilizing stress scales to turn emotions into positive outcomes.
- Collaborated with school faculty to determine effectiveness of treatment and developed new treatment plans.
- Designed and recorded student data to accurately determine professional development needs and strategies.
- Office assistant; clerical duties, preparing flyers and notices for parents, parent outreach.
ASSISTANT HEAD CASHIER - jc PENNEY COPORATION - WEST COVINA, CA
(2006-06 - 2023-06)
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Managed staff breaks and lunches.
- Trained new cashier team members in customer service and money handling processes.
- Collaborated with my peers to support cashiers, in sharing knowledge of store promotions, incentives, and management needs.
