Decision and Analytics Principal Product Owner - DISCOVER FINANCIAL SERVICES - Riverwoods, IL
(2022-06 - 2026-05)
- Created and maintained all key product documentation such as roadmaps, features, and user stories supporting the Fraud and Deposits data operations teams.
- Created and validated user story acceptance criteria to define the definition of ready and done.
- Collaborated with key stakeholders to define the roadmaps and features ensuring the highest priorities are completed on-time and within budget.
- Built the product backlog and prioritize its items to achieve the key objectives.
- Led backlog refinement and Sprint planning sessions to ensure the product team is progressing as expected and remove blockers when risks/issues arise.
- Ensured user acceptance testing standards are documented and adhered prior to production implementation.
Decision and Analytics Lead Project Manager - DISCOVER FINANCIAL SERVICES - Riverwoods, IL
(2018-08 - 2022-06)
- Project managed decision model deployments and retirements by creating roadmaps, prioritizing initiatives within multiple lines of business, establishing timelines, building the backlog, executing features, and removing blockers.
- Facilitated monthly leadership prioritization meetings to ensure alignment on all initiatives and addressing any issues.
- Delivered weekly status reports to communicate current progress and potential blockers.
- Conducted Problem Solving Sessions with Decision Modeling and Technology resources to reduce production incidents, promote continuous improvement, and increase productivity.
Data Governance Senior Associate - DISCOVER FINANCIAL SERVICES - Riverwoods, IL
(2015-04 - 2018-08)
- Led the data quality team by coordinating software installation tasks including creating user stories in Rally/JIRA and collaborating with Business Technology teams for the database, firewall, and software packaging.
- Designed a data archival program to reduce the amount of data storage in active environments.
- Developed a data retention framework to ensure aging data was archived or deleted during the agreed upon time periods.
- Managed various data governance projects by composing project charters, process documentation, communication plans, timelines, and status reports.
SAP Data Governance and Configuration Senior Analyst - PEPSICO, INC. - Chicago, IL
(2013-09 - 2015-04)
- Performed SAP configuration for Customer Hierarchy, Material Management, and Units of Measurement.
- Reviewed and approved all configuration requests to ensure data accuracy and compliance.
- Designed and maintained team scorecards to measure all configuration requests assigned to the team. Enabled leadership to measure workload volume and ensured service level agreements were met.
- Documented Global data standards, data object field definitions, and position papers by creating templates, presentations, and review sessions for all users.
Data Governance Analyst - PEPSICO, INC. - Chicago, IL
(2010-03 - 2013-09)
- Determined data governance implications on Enterprise Solutions Work Intake SAP projects by reviewing field mapping documents, completing data design reviews, and updating the metadata repository with any new or retouched data elements.
- Collected, reviewed, and uploaded SAP Implementation metadata into the metadata repository. Data collected for the metadata repository includes basic table and field elements, owners, data dependencies, business rules, and permitted values.
- Maintained team scorecards for Enterprise Solutions Work Intake SAP projects, Data Governance email requests, and incident tickets.
- Provided training, system enhancement requirements, and system testing for the metadata repository.
Project Management Office Tools Team Associate Analyst - PEPSICO, INC. - Chicago, IL
(2007-06 - 2010-03)
- Coordinated SAP Implementation Change Requests, including reviewing all Change Requests for compliance, accuracy of change documentation, and financial information.
- Provided technical support for in house applications including Borland Caliber RM, Profiling Tracking System (PTS), StarTeam, e-Room, Toad for Oracle, Informatica Power Center, Solution Manager, Business Objects XI, MS Project, and Visio.
- Designated Subject Matter Expert for PTS application: uploaded all project data, updated training documentation, gathered requirements for enhancements, implemented system changes, and trained users.
