Dianna Abelson

Detail-oriented professional with a BA in Social Sciences and a typing speed of 70 WPM (99% accuracy). Proven track record in remote data management, transcription, and high-volume database entry. Highly versatile and reliable, with extensive experience coordinating facility operations across multiple sites and handling sensitive information for remote organizations.

Remote Crisis Counselor (Volunteer) - Crisis Text Line - Remote

(2024-01)

• Completed 150+ hours of remote crisis intervention, utilizing a web-based platform to provide high-stakes support.
• Maintained detailed, accurate, and strictly confidential digital records for every interaction.

Digital Archiving Volunteer - Archival Museum

(2024-01)

• Dedicated 100+ hours to digitizing historical records, retyping and formatting old newspapers into searchable digital formats with high precision.

AI Trainer / Data Tasker (Remote) - Outlier & Handshake AI - Remote

(2024)

• Execute data labeling and content evaluation tasks to improve AI model accuracy and response quality.

Tenant Counselor Intern (Remote) - Solid Ground - Remote

(2022-08 - 2023-01)

• Managed the Tenant-Landlord Hotline by transcribing voicemails into Excel spreadsheets for counselor follow-up.
• Utilized the CaseWorthy database to input and track client outcomes and sensitive resource data.

Volunteer Correspondent - WSU Civic Engagement

(2022 - 2023)

• Authored supportive correspondence for children in the foster care system, maintaining consistent communication schedules.

District Custodian - Tukwila School District - Tukwila, WA

(2019-05 - 2022-02)

Based at Foster High School while providing essential operational support across the district's 3 elementary schools and middle school.

• Managed logistics for administrative buildings, including the Bus Department, Maintenance & Operations, and Technology services.
• Provided extra shift coverage for district-wide events at the athletic stadium.

Food Service & Sub-Custodian - Tukwila School District - Tukwila, WA

(2016-10 - 2019-05)

• Balanced dual-department responsibilities year-round, ensuring efficiency in high-volume environments and across multiple school campuses.

Bachelor of Arts - Social Sciences - Washington State University (Global Campus) (2024-01)

Associate of Arts - Humanities & Humanistic Studies - Eastern Gateway Community College (2021-12)