Dianna Fabian

Healthcare operations and compliance professional with 10+ years of experience in multi-unit healthcare administration, regulatory compliance management, project management, and contract provision oversight. Proven track record of analyzing complex operational requirements, monitoring performance against regulatory frameworks (including Medicaid guidelines), streamlining workflows, and implementing corrective action plans.

Bilingual

Spanish and available to travel if applicable.

Active Texas Notary

Public.

Senior Compliance Manager - MB2 Dental - Carrollton, TX

(2019-12 - 2026-08)

• Contract & Project Management: Managed contract provisions, vendor partnerships, and multi-site operational projects to ensure alignment with organizational standards and regulatory frameworks.
• Operational Performance & Compliance Monitoring: Monitored regional operational performance and compliance, systematically identifying documentation gaps, validating data deliverables, and coordinating corrective action plans to drive operational improvements.
• Regulatory Analysis & Translation: Analyzed complex operational and regulatory requirements (including HIPAA, OSHA, and payor guidelines), translating them into clear business requirements, standardized processes, and actionable recommendations.
• Data-Driven Reporting: Utilized advanced data analysis and Excel reporting to evaluate eRx trends, audit findings, and risk metrics, reporting direct insights and recommendations to executive leadership.
• Regional & Stakeholder Coordination: Exercised proactive ownership across a large portfolio of multi-unit practices, partnering with doctors and administrative teams to ensure compliance deliverables and reporting activities met strict quality controls.
• Serve as a compliance resource for affiliated dental practices across multiple states.
• Conduct compliance reviews and assist offices in preparing for inspections and audits.
• Partner with practice teams to ensure required documentation, training, and regulatory requirements are maintained.
• Coordinate with approved vendors regarding compliance-related services.
• Analyze compliance-related data and support initiatives that improve regulatory adherence and operational efficiency.
• Deliver training and coaching to doctors, office leaders, and clinical team members on compliance and operational best practices.

Claim Specialist / Account Auditor - South Texas Dental - Farmers Branch, TX

(2018-06 - 2019-09)

• Audited high-volume claims and patient accounts for seven practices using Dentrix, verifying all clinical documentation and narratives against payor guidelines prior to submission.
• Managed complex insurance appeals, tracked deliverables, and resolved pending discrepancies within required timelines to ensure clean claim rates.
• Communicated cross-functionally with clinical and administrative staff to correct operational errors and streamline billing workflows.

Office Manager/ Insurance & Account Auditor - DECA Dental Corp. - Dallas, TX

(2014-11 - 2018-05)

• Supervised up to 15 employees, overseeing daily clinic operations, scheduling, and billing workflows across multiple dental practices for General, Ortho and Oral Surgery specialties.
• Audited patient accounts, processed payments, and managed complex medical and dental cross-coding insurance claims.
• Implemented process improvements and data-tracking mechanisms to streamline account auditing, dispute resolution, and claim submissions.

Medical Office Administration Certificate - PCI Health Training Center

Associate - Medical Billing and Coding - PCI Health Training Center