Dianna Garcet

Experienced Housekeeping Supervisor with over 12 years in hospitality and cleaning services, skilled in team leadership, inventory management, and implementing efficient cleaning procedures. Bilingual in Spanish and English, with a proven record of enhancing productivity and guest satisfaction. Seeking to leverage expertise in a supervisory role within a dynamic hospitality environment. Authorized to work in the US for any employer.

Supervisor Housekeeping - Candlewood Suites

(2024-04)

• Developed and implemented efficient cleaning procedures, resulting in a 100% increase in productivity
• Managed a team of 9 housekeeping staff, overseeing daily operations and ensuring cleanliness and maintenance standards were met
• Implemented training programs to enhance the skills and knowledge of housekeeping staff, leading to improved performance and guest satisfaction
• Collaborated with other departments to coordinate special requests from guests, ensuring timely delivery of services
• Maintained inventory control for cleaning supplies and equipment, optimizing stock levels while minimizing costs
• Conducted regular inspections of guest rooms and public areas to ensure adherence to quality standards
• Implemented sustainability initiatives such as linen reuse programs or energy-saving practices within the department

Housekeeper - Country Inn and Suites By Radisson

(2017-10 - 2019-08)

• Cleaned guest rooms and public areas to hotel standards
• Reported maintenance issues and ensured timely resolution
• Restocked supplies and maintained organization of housekeeping carts
• Provided excellent customer service to guests

Housekeeping Supervisor/Housekeeper - Holiday Inn Express and Suites

(2011-04 - 2016-05)

• Supervised housekeeping staff to ensure high standards of cleanliness and guest satisfaction
• Maintained inventory and ordered cleaning products to ensure adequate supplies
• Scheduled shifts and assigned tasks to housekeeping team members
• Trained new employees on cleaning procedures and safety protocols
• Took corrective actions when necessary to maintain quality service

High school diploma - Adolfo grana Rivera (1995-08 - 1998-05)