Diego Bautista Neri

Supervise a team of 2–7 employees by coordinating daily operations, assigning responsibilities, monitoring workflows, and maintaining quality customer service in a fast-paced environment. Train employees on operational procedures, food safety, cash handling, and company policies while ensuring compliance with established procedures and quality standards. Manage and reconcile over $2,000 in daily cash transactions, prepare daily reports, and maintain accurate financial records and documentation.

Shift Lead - Jamba Juice - Milpitas, CA

(2024-08)

• Supervise a team of 2–7 employees by coordinating daily operations, assigning responsibilities, monitoring workflows, and maintaining quality customer service in a fast-paced environment.
• Train employees on operational procedures, food safety, cash handling, and company policies while ensuring compliance with established procedures and quality standards.
• Manage and reconcile over $2,000 in daily cash transactions, prepare daily reports, and maintain accurate financial records and documentation.
• Monitor workflows, identify operational issues, recommend process improvements, and implement solutions that reduced customer wait times to under three minutes.
• Resolve customer concerns by identifying issues, evaluating appropriate solutions, and communicating clearly with customers and team members.

Sales Associate - Staples - Milpitas, CA

(2021-09 - 2023-08)

• Assisted customers by identifying needs, recommending products, and providing professional customer service in a fast-paced environment.
• Processed cash, credit, and return transactions while maintaining accurate records and following company procedures.
• Supported inventory management by conducting cycle counts, replenishing merchandise, maintaining accurate inventory records, and collaborating with team members to improve operational efficiency.

Warehouse Associate - Core and Main - San Jose, CA

(2021-07 - 2021-09)

• Supported warehouse operations by organizing, labeling, storing, and tracking materials while maintaining inventory accuracy and operational efficiency.
• Operated forklifts and pallet jacks safely while following company safety procedures and operational standards.
• Maintained inventory records, monitored stock levels, replenished inventory, and supported accurate order fulfillment.

B.A. - Business Administration, Management Information Systems - San Jose State University (2026-06)

A.S. - Business Administration - De Anza College (2024-06)