Diego Velez

Hard-working and physically capable professional with a strong background in customer service, delivery, and facilities support. Known for dependability, physical endurance, and a positive attitude in both team and independent settings. Actively maintaining a fitness focused lifestyle and is seeking to transition from remote desk work into more physically engaging, hands on roles that support health and mobility.

Bringing over 10 years of work experience with a consistent record of showing up, stepping up, and staying loyal, even when under pressure.

Customer Service Representative (Remote) - Data Xport - El Paso, TX

(2022-02)

• Provided remote customer support and managed a full caseload independently
• Only remaining employee in last department after 3+ years, demonstrating commitment and adaptability
• Seeking a return to physically active, team-based work due to impact of sedentary environment on health

Delivery Driver - DoorDash - El Paso, TX

(2018-02 - 2022-02)

• Delivered customer orders accurately and on time
• Maintained a high customer service satisfaction and communication during deliveries
• managed route planning and ensured safe driving practices

Cashier/Customer Service - Walmart - El Paso, TX

(2013-08 - 2018-11)

• Set up and organized the produce department for daily store opening
• Maintained cleanliness and presentation of sales floor and work area
• Assisted customers and handled cashier transactions efficiently

Grounds Maintenance Worker - Green Earth Landscaping - El Paso, TX

(2011-01 - 2012-03)

• Performed maintenance of public parks, truck stops, and commercial parking lots
• Operated landscaping equipment and ensured cleanliness of assigned areas

Associate - Medical science - South west University of El paso (2015-02 - 2016-02)