Dilip

Senior Salesforce Consultant with 6+ years of experience delivering robust Salesforce customizations and complex integrations for full lifecycle enterprise software projects. Expert in developing Lightning Web Components, Apex classes and triggers, and leveraging declarative platform tools for scalable cloud computing solutions. Proficient in creating technical architecture for Salesforce implementations, including data migrations and integrating Salesforce with external applications using MuleSoft Anypoint Platform.

Adept at requirements gathering, solutions deployment, and utilizing web development tools such as Visual Studio Code, Git Azure DevOps, and Anypoint Studio. Skilled in Salesforce Communities, Lightning App Builder, and various programming languages including JavaScript frameworks, HTML5, CSS, Visualforce, and SOQL.

Senior Salesforce Consultant at OPTUM (2024-05 – Present)

• Designed and implemented complex Salesforce customizations using Apex classes and triggers and Lightning Web Components, enhancing system performance by 15% for critical healthcare applications.
• Developed comprehensive technical architecture for large-scale Salesforce implementations, ensuring seamless integration with diverse enterprise systems via MuleSoft Anypoint Platform.
• Orchestrated full lifecycle enterprise software projects, from requirements gathering to solutions deployment, delivering scalable cloud computing solutions for over 500 end-users.
• Executed advanced data migrations and data quality initiatives, improving data integrity by 20% across multiple Salesforce instances.
• Configured Salesforce Communities and Lightning App Builder components, optimizing user experience and streamlining internal workflows.

Salesforce Consultant at Best Buy (2021-01 – 2022-12)

• Developed robust Salesforce customizations, including Apex classes and triggers and Lightning Web Components, to support retail operations and customer engagement.
• Contributed to the technical architecture design for significant Salesforce implementations, focusing on scalability and maintainability for high-volume transactions.
• Integrated Salesforce with various external applications using web services and API protocols, improving data flow efficiency by 25% for inventory and customer service systems.
• Applied declarative platform tools, such as Process Builder and Visual Workflow, to automate complex business processes, reducing manual effort by 30%.
• Directed data migrations for large datasets, ensuring accuracy and minimal downtime during system upgrades and consolidations.

Salesforce Developer at CES (2018-01 – 2020-11)

• Implemented Salesforce customizations using Apex classes and triggers, enhancing core CRM functionalities for client projects, improving data processing efficiency by 10% through optimized SOQL queries.
• Developed user interfaces with Lightning Web Components and Visualforce pages, adhering to the Lightning Design System Framework for consistent user experience across 5+ client applications.
• Performed data migrations and data cleansing operations, ensuring high data quality for new Salesforce deployments, reducing manual data entry errors by 18%.
• Employed declarative platform tools, including Process Builder and Visual Workflow, to build automated solutions and streamline operational tasks.
• Collaborated on full lifecycle enterprise software projects, contributing to requirements gathering and initial solutions deployment for various clients, supporting successful go-lives for 3 major projects.

Master of Science in Data Analytics – Southwest Baptist University