Dillon Courtney

Provided attentive guest service while maintaining a safe, welcoming, and professional environment. Responded calmly to emergencies and high-pressure situations while following strict safety procedures. Communicated clearly with guests and team members while staying alert and detail-oriented.

Lifeguard — Disney College Program at Walt Disney World (2026-05 – 2026-09)

• Provided attentive guest service while maintaining a safe, welcoming, and professional environment.
• Responded calmly to emergencies and high-pressure situations while following strict safety procedures.
• Communicated clearly with guests and team members while staying alert and detail-oriented.

Server / Bartender at Crafty Crab (2025-05 – 2026-05)

Reference: Melissa Hayes — (686) 312-5790

• Provided friendly, efficient table and bar service while handling multiple guests and orders in a fast-paced environment.
• Prepared and served alcoholic and non-alcoholic beverages while maintaining accuracy, cleanliness, and responsible service standards.
• Processed orders and payments, recommended menu items, and built positive relationships with guests to deliver a strong dining experience.

Advisor at Pokestonkz LLC (2025-02 – Present)

Provides strategic guidance on product development and business operations. Serves as a trusted source of knowledge during high-stakes.

CEO/Founder at Pokestonkz LLC (2024-08 – 2025-01)

Launched and scaled a card reselling business generating $20k+ in monthly revenue with 40% profit margins.

• Developed cost-efficient logistics strategies to minimize shipping expenses.
• Built a reliable sourcing pipeline for trading cards at below-market prices.
• Successfully mentored and transitioned leadership responsibilities to a business partner.

Correctional Officer at Liberty Correctional Institution (2020-11 – 2021-07)

• Supervised daily activities of over 100 inmates to ensure compliance with facility rules.
• Conducted routine security checks and headcounts 3 times per shift, maintaining 100% accuracy and safety standards.
• Escorted inmates to various facility locations, including work assignments, meals, and recreational activities, ensuring punctuality and order.
• Maintained accurate records of inmate behavior and daily activities, resulting in a 100% completion rate of required documentation.

Human Resource Specialist at United States Army (2018-01 – 2020-09)

• Expertly managed personnel records for a diverse team of 500 military personnel, ensuring compliance with Army regulations and maintaining 100% accuracy in all documentation.
• Developed and maintained strong working relationships with military leaders and soldiers, earning a reputation as a reliable and approachable HR expert.
• Conducted thorough personnel evaluations and assessments, identifying areas for improvement and recommending tailored training programs that enhanced team performance and morale.
• Assisted in the implementation and utilization of HR information systems, contributing to the efficient tracking and reporting of personnel data.

Staff at Jersey Girl Deli (2014 – 2018)

• Assisted with customer orders, food preparation, service, and maintaining a clean, organized restaurant.
• Gained early hands-on experience in hospitality, customer service, teamwork, and working in a fast-paced environment.

Staff at A Perfect Host (2006 – 2018)

• Assisted with catering events, including food preparation, setup, service, and cleanup.
• Developed an early foundation in hospitality, customer service, teamwork, and event support.

Bachelor of Science in Business - Marketing and Sales – Eastern Florida State College (2025-05)

Associates of Arts – Tallahassee Community College (2022-12)