Dillon Hurles

I am an honest man with a tough work ethic looking for growth and opportunity to better my career to provide for my family.

Healthcare Operations Manager at Applied Medical (2023-03 – Present)

Healthcare Operations professional with experience leading DME coordination in a high volume neurosurgery environment. Proven track record of managing workflows, optimizing processes, and ensuring timely delivery of critical medical equipment for complex patient cases. Strong background in insurance verification, prior authorizations, and regulatory compliance, with a focus on efficiency, accuracy, and patient outcomes.

Experienced in cross-functional collaboration with physicians, clinical teams, and vendors, as well as supporting team operations in fast paced clinical experience. Proficiency in systems, training, and communication as well as HR responsibility alongside payroll. Overseeing 6 advent health locations, managing a team of 60+ I help coordinate the smooth workflow for a volume of 5M yearly revenue stream.

Lead Medical Office Supervisor / Clinic Operations Lead at Complete Care (2021-10 – 2023-02)

• Led daily operations for a high-volume outpatient clinic, supporting providers and multidisciplinary teams.
• Managed patient flow, scheduling, and front-office workflows, improving efficiency and reducing delays.
• Coordinated insurance verification, authorizations, and compliance processes to ensure timely care delivery.
• Collaborated with providers and staff to optimize operations and patient experience.
• Supported team performance, training, and workflow improvements in a fast paced environment.

Retail & Warehouse Operations Manager at Valor Fitness (2018-11 – 2021-07)

• Managed daily retail and warehouse operations, including inventory intake, stocking, and order fulfillment
• Oversaw cash handling, POS transactions, and basic reporting using Microsoft Excel
• Coordinated customer orders and territory-based business accounts to meet client needs and delivery timelines
• Supported event logistics and on-site setup for fitness and community competitions

Assistant Manager at Ray-Ban (2016-04 – 2018-10)

• Supported daily store operations, staff coverage, and customer service in a high volume retail environment
• Handled POS transactions, cash reconciliation, and customer issue resolution

Associate's degree in Business Management – Santa Fe Community College (2019-07 – 2021-06)

High school diploma in Basic studies – Winter Haven Senior High School (2013-08 – 2017-06)

Emergency Medical Services (EMR) – Ridge technical college