Legal Assistant - Connors & Sullivan, PLLC - Brooklyn, NY
(2025-11)
- Ensuring lawyers meet deadlines and smooth out the intake process by scheduling meetings, interviews, and other key appointments.
- Maintaining all communications and legal documents are up to date.
- Ensuring that prospects and clients get prompt replies by answering phone calls, replying to emails.
- Gathering evidence or documents, arranging the filing of court documents, making travel arrangements.
- Checking for invoicing errors, walking clients through the billing and payments process, and promptly resolving any payment issues that arise.
- Researching and analyzing case law, statutes, or other legal information on a lawyer's behalf.
- Help with drafting, proofreading and collecting legal documents.
- Filing and organizing documents.
Human Resource Assistant - US Army Recruiting Battalion - Brooklyn, NY
(2024-10 - 2025-11)
- Compile and keep personnel records.
- Record data for each member, such as address, weekly earnings, absences, amount of sales or production, supervisory reports, and date of and reason for termination.
- Prepare reports for personnel records, filing, or search members' files and furnish information to authorized persons.
Lead Server & Bartender - Sweetwater Restaurant - Brooklyn, NY
(2021-06)
- Working as Lead Server and Bartender for a team of 3-6 front-facing restaurant personnel, maintaining exemplary customer service while dealing with over 100 reservations daily.
- Organizing and leading staff meetings establishing team building goals and business priorities. Created a workplace harassment prevention system to protect employees and promote healthy communication.
- Training dozens of staff members in all facets of industry practices including customer service and business ethics.
- Processing payments, managing labor hours, and performing accounting duties to accurately distribute pay to restaurant employees.
- Managing midday brunch shifts and professionally handling difficult customer interactions when hectic business conditions create customer dissatisfaction.
- Take beverage orders from serving staff or directly from patrons.
- Supervise the work of bar staff and other bartenders.
- Plan, organize, and control the operations of a cocktail lounge or bar.
- Stock bar with beer, wine, liquor, and related supplies such as ice, glassware, napkins, or straws.
Office Secretary - Advanced Dentistry - Brooklyn, NY
(2020-05 - 2021-06)
- Maintaining a comprehensive calendar and scheduling visitation appointments, important meeting dates, and doctor's travel schedules several months ahead of time.
- Greeting patients upon arrival and serving as the forward-facing representative of the business, ensuring customer needs are met in an efficient manner.
- Utilizing accounting and filing programs such as Dentrix and Easy Dental to maintain financial records, track labor codes, and manage visitor profiles. Also proficient in Microsoft Office programs and corresponding with partners and clients via email.
- Training new employees in the full range of administrative duties and serving as the senior member of the office staff.
- Completed insurance forms and properly managed sensitive information and PII for hundreds of clients.
- Responsible for tracking time and attendance of office personnel and medical staff.
Receptionist/Dental Assistant - R & I Dental - Jamaica, NY
(2019-01 - 2020-05)
- Scheduling appointments, greeting patients upon arrival, and recording basic medical information into logs.
- Routinely contacting clients via phone or email and corresponding with medical suppliers on behalf of the business.
- Maintaining an understanding of dental procedures and serving as a technical assistant to the doctor during appointments.
- Administering x-rays and sterilizing of examination rooms prior to dental procedures, and performing debriefings following procedures.
- Assisting patients with language barriers by serving as the Spanish language translator for the office.
Banquet Server - Russo's On the Bay - Howard Beach, NY
(2018-02 - 2019-01)
- Presenting menus, answer questions, and offer information on menu items, beverages, and specials.
- Assisting in setting up and breaking down buffet and other special food services stations following standard policies and procedures.
- Accurately recording orders and partner with server and kitchen team members to serve food and beverages that exceeded guests' expectations.
- Regularly checked on guests to ensure satisfaction with each food course and beverages.
- Escorting guests to restrooms, break rooms, bars and dining areas.
- Leading in translation for guests who speak in native Spanish.
Sunday School Youth Teacher - Iglesia Pentecostal de Jesucristo de Queens - Jamaica, NY
(2017-06 - 2018-08)
- Assisting with all the fundraising events related to the Sunday school department.
- Attending weekly meetings with all assigned teachers and management staff and responding to all Sunday-school related issues to offer guidance.
- Assigning and explaining homework, assisting in the completion of projects, and design presentations.
- Developing curriculums in line with helping students learning and understanding of the Spanish language.
Brand Representative - Abercrombie and Fitch - New York, NY
(2017-08 - 2017-12)
- Responsible for taking money in the form of cash, check, credit or debit, redeeming coupons and issuing receipts, refunds or change.
- Cataloging inventory to make sure the numbers match the registered accounts.
- Informing customers of the stores sales, promoting rewards programs, assisting in the purchasing of products, and performing general customer service duties.
