Retirement Operations & Benefits Administration Professional
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Government Retirement and Benefits Administration professional with more than 20 years of progressive experience in public-sector operations, pension administration, payroll reconciliation, benefits enrollment, customer service, and confidential records management. Experienced in analyzing employment and payroll data, determining retirement eligibility, maintaining member records, resolving complex discrepancies with HR, Payroll, and IT teams, and providing exceptional service to employees, retirees, and beneficiaries. Skilled in Workday, Microsoft Excel, HRIS, data analysis, and process improvement.
Seeking an opportunity to contribute my retirement systems expertise to a dynamic organization in the Austin, Texas area.
Fiscal Technician with the Baltimore City Employees' Retirement System responsible for analyzing payroll and employment data, determining pension eligibility, processing retirement enrollments, reconciling Workday payroll files, maintaining retirement records, supporting actuarial audits, and resolving discrepancies with HR, Payroll, Retirement, and IT partners. Previously served as Secretary III supporting retirement operations, contribution reconciliation, retirement applications, disability hearings, and executive administration. Earlier experience includes Human Resources administration, financial operations, insurance, and public safety.
University of Maryland Global Campus
Bachelor of Science (In Progress)
High School Diploma – Overlea High School
Microsoft Excel Levels 1, 2 & 3
Maryland Police & Correctional Training Commission Honors Graduate
