Dionisia Clements

Pharmacy Technician student expected to graduate by October 2025 with 12+ years of professional experience in Customer Service, Data Entry, Food Service, Retail, and Warehouse. Experienced in assisting the pharmacist by performing daily tasks such as prescription processing, medication handling, and insurance claims processing. Specializing in customer service, communication, patient confidentiality, and inventory management.

Instrumental in maintaining records by creating and updating patient profiles and filling prescriptions. Possess thorough knowledge of pharmacy law, medical terminology, pharmaceutical calculations; maintain a safe pharmacy by complying with procedures, rules, and regulations.

Behavioral Aide - ProCare therapy - Sacramento, CA

(2025-01)

• Encourage students to express feelings and ideas in a safe environment
• Implement anger management and decision-making strategies for students
• Support individualized educational plans and provide instructional assistance
• Monitor and assist students during breaks and meal periods
• Apply behavior analysis techniques to modify targeted student behaviors
• Document student progress and behavioral incidents for team review
• Collaborate with teachers and counselors to develop intervention plans

Store Associate - Dds Discount Store - Sacramento, CA

(2023-09 - 2024-10)

• Practice safe behaviors and prioritize customer and associate safety
• Maintain awareness to ensure a secure shopping environment
• Correct or report unsafe conditions promptly to store leadership
• Treat customers and associates with respect and professionalism
• Recognize fellow associates using company recognition programs
• Restock merchandise and maintain organized product displays
• Assist customers in locating products and answering inquiries

Certificate - Pharmacy Technician - Stepful (2025)

Certificate of Completion - Central Processing Technology - Central Processing Technical Training School (2018)

High School Diploma - Arthur A. Benjamin Health Professions High School (2017)