Dipto Chakroborty

Senior Supply Chain professional with 17+ years of high-impact experience across multinational FMCG giants (Philip Morris International, Procter & Gamble), E-commerce (Frank Ross) and the fair-trade textile export sector (Freeset Global). Demonstrated expertise in designing and executing end-to-end distribution strategies, SAP-based inventory management, demand planning, forecasting, vendor development and cross-functional operational efficiency. Proven ability in outbound logistics strategy, institute compliance-ready SOPs and drive continuous improvement in master data governance and service quality.

Regional Manager – Distribution - Philip Morris International - Kolkata

(2022-09)

One of the world's largest FMCG & tobacco multinationals. Spearheading the regional distribution ecosystem from CFA management and outbound logistics to backend trade administration.

• Managed full depot operations including vehicle assignment, route optimization and multi-point distribution scheduling, ensuring uninterrupted stock replenishment to all distributor points and trade channels.
• Led SAP-based inventory management at depot level maintaining Inventory Record Accuracy (IRA), statutory compliance, FIFO adherence, safety & hygiene norms and stacking/storing guidelines across all warehouse locations.
• Institutionalized SOPs across all distribution and depot operations; conducted periodic audits and compliance checks to sustain process discipline and drive continuous improvement culture.
• Drove end-to-end transport budget governance: monitored carrier expenditure, implemented cost-effective routing models and introduced operational efficiencies that reduced distribution costs by eliminating redundant routes.
• Partnered with a multifunctional team comprising Field Sales, Trade Marketing, Consumer Engagement and Regional Management to drive volume growth and market share expansion across Eastern India.
• Delivered strategic MIS reports on Departmental KPIs, Distribution Budgets and Sales Forecasts to senior leadership, enabling data-driven decisions on trade investment and resource allocation.
• Managed Trade Programs and Merchandising activities in collaboration with the regional sales team; proficient in scrutinizing and approving Distributor Debit Note Claims and General Trade Contract Management.

Asst. Manager – Purchase & Supply Chain - Freeset Global - Kolkata

(2018-07 - 2022-07)

Led the procurement operations for Freeset Global — an NGO-backed, fair-trade certified apparel export organization in the textile sector — ensuring ethical sourcing, and quality compliance.

• Managed end-to-end procurement lifecycle for textile raw materials and accessories — maintaining optimal stock levels and inventory quality standards aligned with export order requirements.
• Drove proactive new vendor development, evaluating and onboarding cost-efficient, ethically compliant suppliers to reduce sourcing risk, increase supply reliability, and achieve competitive pricing for export-grade materials.
• Negotiated pricing, payment terms and delivery schedules with vendors; monitored vendor performance regularly to drive a culture of continuous improvement and compliance with fair-trade standards.
• Collaborated closely with the product development and design teams on New Product Introductions (NPIs) — aligning technical specifications, cost parameters and sample approvals with vendor capabilities.
• Established robust quality control protocols to reduce raw material rejections, manage revalidations, and minimize loss — enhancing overall product quality and on-time delivery to export markets.
• Contributed to in-house product innovation by sharing market intelligence and supplier capability insights with the design and development teams.
• Led, trained and mentored direct reports in procurement operations and supply chain best practices; fostered a culture of continuous improvement and high performance within the team.

Executive – Distribution - EMAMI Frank Ross - Ecommerce - Kolkata

(2015-10 - 2018-06)

A pharmacy e-commerce chain. This role was embedded into digital commerce operations, last-mile delivery analytics and vendor management systems for the platform's healthcare portfolio. A critical back-end operations function ensuring seamless order fulfillment across major urban clusters.

• Managed city-wide e-commerce logistics operations with responsibility for 120 personnel across 25 distribution centers.
• Oversaw inventory management, order fulfillment and last-mile delivery operations.
• Optimized workforce allocation, operational planning through improved management reporting and information flow.
• Reviewing financial statements, sales activity reports and other performance data to measure productivity and goal achievement. Mitigated cash collection and delivery risks through reconciliation frameworks.
• Improved the operational systems, processes and policies specifically through better management reporting, information flow and management, business process and organizational planning.

Executive – Supply Chain - Procter & Gamble - Kolkata

(2011-11 - 2015-09)

P&G is a FMCG multinational. This role was embedded into supply chain analytics, distributor performance tracking, master data governance and auto-replenishment systems for P&G's Key Account portfolio — a critical back-end operations function supporting continuous product availability across pan India.

• Governed supply chain master data integrity: led Fill Rate Reconciliation, Master Data Correction and customer collaboration programs to eliminate systemic data errors, improve order accuracy and ensure clean auto-replenishment triggers.
• Implemented the auto-buying mechanism across new product categories and new geographic regions, reducing manual procurement intervention and accelerating the replenishment cycle time at the distributor level.
• Troubleshot auto-replenishment failures including purchase order generation errors, stock availability mismatches and system synchronization issues ensuring uninterrupted supply continuity.
• Performed Demand-Supply gap analysis across order cycles, interpreting distributor performance data and replenishment patterns to proactively flag risk areas and recommend corrective actions.
• Actively coordinated with Sales, Warehouse, Finance and distributor teams for smooth supply chain functioning securing repeat business through responsive service and data-driven issue resolution.

Logistics Executive - MPS Food Products Pvt. Ltd - Kolkata

(2009-02 - 2011-10)

MPS Food Products is an FMCG food manufacturing company operating in the packaged foods segment. Foundational role managing regional logistics, inbound/outbound material movement, transportation coordination to ensure uninterrupted production supply and on-time customer dispatch.

• Managed all regional transportation operations including vehicle arrangement, carrier coordination and strategic multi-stop route planning to achieve cost-optimized and on-time stock delivery across the assigned territory.
• Owned complete material movement, both inbound raw material receipts and outbound finished goods dispatches and processed freight bills with accuracy and compliance.
• Collaborated with production planning teams to build flexible distribution strategies aligned with dynamic finished goods availability, minimizing dispatch delays.
• Enforced storage protocols, shelf-life monitoring and FIFO dispatch practices to ensure zero-damage goods dispatch and full traceability of stock movement.

PGP - Logistics & Supply Chain Management - Asian Council of Logistics Management

Certificate - Export-Import Management - Enterprise Development Institute (Bengal National Chamber of Commerce & Industry / Govt. of West Bengal)

Diploma - Automobile Engineering (AMIAE) - Approved Examining Body of AICTE-CEP, Govt. of India