Divya Gupta

Professional office support specialist with proven ability to manage administrative tasks efficiently and enhance workplace productivity. Strong focus on team collaboration, with adaptability to meet changing needs. Known for reliability, effective communication, and proficiency in scheduling, data management, and customer service, ensuring smooth operations and achieving results.

Office Assistant - American Immigration Law Group - Creve Coeur, MO

(2026-07)

• Managed front desk operations, ensuring professional and high-quality customer service for clients and visitors.
• Managed complex calendars by scheduling consultations, managing court deadlines, and coordinating client meetings.
• Maintained optimal inventory levels by auditing office supplies and managing vendor orders proactively.
• Leveraged Docketwise to securely organize, track, and update comprehensive immigration client profiles.
• Administered SharePoint databases, managing the secure uploading, downloading, and structuring of confidential case files.
• Produced trial-ready legal documents through precise preparation, formatting, scanning, and digital merging.
• Utilized advanced Microsoft Word functions, including Track Changes, Mail Merge, custom tables, and formatting styles.
• Categorized case evidence and client documentation systemically to ensure alignment with specific immigration case strategies.
• Facilitated pre-hearing preparation by assembling and reviewing critical document packets prior to final attorney sign-off.
• Coordinated logistics activities, including management of inbound and outbound mail and creation of shipping labels using FedEx and UPS.
• Fielded high-volume inquiries, routing incoming calls and providing accurate information regarding firm services.

Administrative Office Assistant - Blue Light Software/Vasta Infotech - Pune

• Managed calendar scheduling and coordinated meetings for team members.
• Onboarding: Prepare and ship "welcome kits" containing laptops, monitors, and peripherals to new hires, ensuring on-time delivery.
• Offboarding: Coordinate the retrieval of hardware from departing employees, tracking return shipments and logging received items.
• Maintain an accurate, up-to-date IT Asset Management (ITAM) database to track hardware ownership, serial numbers, and locations.
• Assisted in preparing reports and presentations using Microsoft Office Suite.
• Assisted in document preparation, ensuring accuracy and adherence to company standards.
• Supported laptop inventory management by tracking supplies and placing orders as needed.
• Trained new staff on office procedures, fostering a collaborative work environment.
• Assisted in asset allocation decisions for improved diversification and risk management.
• Participated in client meetings to discuss financial analysis and investment strategies.
• Accepted baselined products from third parties for distribution and assisted with procurement of IT assets.

Bachelor of Computer Application - Computer Engineering - Vindhya Insitute Technology & Sciences (2016-05)