Sr. Technical Program Manager (SiriusXM, Contract) - Lyntris Industries - Remote
(2023-05)
- Owned planning, development, delivery and launch readiness preparation of backend content service APIs for the launch of SiriusXM's next-gen platform, that powers over 30M subscribers.
- Collaborated with product and engineering teams to improve engagement and growth by delivering high quality experiences that make content discovery easy across web, mobile and connected TV platforms.
- Partnered with engineering, product and UX teams to launch the re-architected CMS that saw 3-10x improvements in processing time. This enabled the team to launch scheduling features that led to 15% lift in click through rate.
- Assumed end-to-end program ownership of SiriusXM app localization feature for Tesla, coordinating across 5 teams including Tesla ADK and localization engineering-delivered on time with zero launch delays.
- Established first-line US timezone bug triage support for CMS team, triaging ~100 issues over 12 months and reducing resolution time from 24 hours to ~2 hours by routing to correct owners-preventing client escalations.
- Built Slack support workflow with automated user group routing, reducing cross-team question response time from ~2 hours to 15 minutes.
- Designed JIRA Kanban dashboard adopted by 3 additional teams, establishing consistent cross-team delivery tracking to provide regular leadership updates.
Sr. Engineering Manager - Mode Analytics - Remote
(2021-03 - 2022-09)
- Drove successful launch of self-service analytics offering by introducing sprint planning and deliverable tracking across all engineering teams, enabling consistent cross-functional planning.
- Grew engineering team by 200% (5 to 15 engineers), streamlining operations to accelerate feature development across query editing, report sharing, and notebook workflows.
- Spearheaded bug triage initiative to optimize resolution workflows and prioritize critical defects, resulting in 30% decrease in open high-severity issues.
- Reduced on-call burden by 50% and cut average incident response time by 50% through streamlined on-call procedures and enhanced runbook documentation.
Sr. Software Engineering Manager - Verizon Media / Yahoo - Sunnyvale, CA
(2019-10 - 2021-03)
- Delivered comprehensive coronavirus coverage page for Yahoo News in one week, coordinating cross-functional teams under extreme time pressure.
- Drove live election results infrastructure across Yahoo, Yahoo News app, AOL, and HuffPost for the 2020 US General Elections-generating 20M+ page views, 1M DAUs on election night, and 50K+ first-time iOS installs the day after the election.
- Modernized Yahoo entertainment and lifestyle websites with redesigned UI elements, resulting in 5% net promoter score improvement.
Engineering Manager - Verizon Media / Oath / Yahoo - Sunnyvale, CA
(2014-11 - 2019-10)
- Delivered a highly scalable live election results system serving 100M+ users on 2016 election night.
- Created configuration management system enabling 800+ live configuration changes across Yahoo properties, impacting 10M+ users without code pushes driving adoption across 6 Yahoo properties and achieving 50% reduction in outage duration.
- Optimized and automated build process for 50+ microsites, simplifying development workflow and cutting project duration by 10%.
Front End Engineer - Yahoo - Sunnyvale, CA
(2010-05 - 2014-11)
- Built and deployed microsites for key global events including the Olympics across Yahoo properties, generating an estimated $20M in revenue.
- Advanced to tech lead role, increasing efficiency of 5 offshore contractors in developing and maintaining microsites.
