Doaa Miller

Dedicated and highly organized professional with 8+ years of management experience and 8+ years of administrative and professional experience. Brings strong communication, mentoring, training, conflict-resolution, problem-solving, organization, and safety-focused skills that transfer well to an Educational Aide/Instructional Aide role. Experienced in supporting teams, explaining procedures clearly, maintaining positive and respectful environments, documenting information, and working with individuals from diverse backgrounds.

Committed to helping students and staff succeed while following school policies, maintaining confidentiality, and contributing to a safe, supportive learning environment.

Legal Operations Specialist - First National Bank

(2026-09)

• Support legal operations and administrative processes within the bank's legal department.
• Maintain organized records and documentation while handling sensitive information with confidentiality and attention to detail.
• Coordinate information, requests, and documentation to support efficient legal and operational workflows.

Area Sales Manager - Dillard's Department Store Chain

(2020-02 - 2026-08)

• Lead and train a team of 20+ employees, department managers, and trainers, providing clear instruction, coaching, encouragement, and performance feedback.
• Create a positive, respectful team environment while addressing concerns, resolving conflicts, and helping employees improve their performance.
• Train new employees and support recruitment, onboarding, and development processes.
• Communicate policies, procedures, expectations, and operational information clearly to employees and managers.
• Monitor daily operations and respond to problems quickly while maintaining high standards for customer service, safety, and professionalism.
• Prepare reports, maintain accurate information, and communicate results to executive management.
• Work with individuals from varied backgrounds and adapt communication and support to different needs and situations.

Restaurant General Manager - Hupply Pupply

(2013-10 - 2017-02)

• Led and trained a team of 15+ crew members, shift managers, and trainers while maintaining a professional, supportive work environment.
• Provided ongoing coaching, instruction, and feedback to help team members perform responsibilities safely and effectively.
• Maintained cleanliness and addressed maintenance concerns promptly to support a safe and welcoming environment.
• Enforced health and safety requirements and ensured employees followed established procedures.
• Resolved customer and employee concerns using calm communication, problem solving, and conflict-resolution skills.
• Managed schedules, inventory, reports, vendor communication, and other administrative responsibilities requiring accuracy and organization.

Attorney of Law - Egyptian Supreme Court

(2004-05 - 2012-04)

• Provided legal assistance and represented clients before courts and government agencies, requiring strong communication, professionalism, confidentiality, and attention to detail.
• Explained complex laws, rights, obligations, and procedures in clear language to individuals with different needs and backgrounds.
• Evaluated information, researched regulations, prepared cases, and developed organized strategies based on available facts.
• Advised managers and supervisors regarding employee training, performance, conduct, safety, discipline, and workplace policies.
• Negotiated disputes and used active listening, professionalism, and problem-solving skills to resolve difficult situations.
• Performed extensive administrative, documentation, and case-management responsibilities.

Bachelor of Laws - Faculty of Law - Alexandria University (2003-05)