Domingo Co

To obtain a challenging position where my proven skills in data entry can be fully utilized. Forward-thinking Manager with comprehensive experience implementing new processes and managing and planning innovations. Bringing outstanding problem-solving and abilities paired with in-depth knowledge of policies and procedures. Polished in evaluating employee performance and overseeing key projects.

Detailed Client Service

Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.

Operation Manager, Pick And Pack /Equipment - Gate Gourmet Inc

(2024-08)

• In-charge of building C equipment assembly with Alaska airlines
• Making sure transportation have all their equipment per flight per specs

Transportation Manager - Gate Gourmet Inc - San Diego, California

(2023-10 - 2024-08)

• Conducted regular meetings with staff to discuss progress and identify areas of improvement
• Established processes to ensure efficient workflow throughout the organization
• Ensured compliance with industry regulations and company policies
• Analyzed customer feedback data to develop action plans for improving services offered
• Coached, mentored and trained team members in order to improve their job performance
• Conducted performance reviews for team members
• Resolved conflicts between employees by providing guidance on company policies and procedures
• Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency
• Maintained up-to-date records of employee attendance, payroll information, vacation requests
• Trained employees on additional job positions to maintain coverage of roles
• Drivers weekly schedule
• Transportation Management schedule
• XOPS dispatcher weekly schedule
• Driver files making sure all are compliance using first advantage
• Reporting of any accident/injuries to Zurich
• Reporting to OSHA when employees needed to be confine in the hospital
• Coordinated with vendors for timely delivery of goods and services at competitive rates
• Process San diego airport badges for new employees including annual renewal process for airport badge and renewal of vehicle permit

Operation Supervisor - Gate Gourmet Inc

(2022-11 - 2023-10)

• Helping all departments if necessary
• Checking on IRG if compliance
• Daily spot checking on transportation for safety and compliance
• Created detailed reports regarding operational progress or issues that need attention from upper management
• Resolved conflicts among employees or customers efficiently while maintaining a positive working environment
• Monitored daily operations to ensure compliance with company standards, regulations, and customer service expectations
• Maintained an up-to-date knowledge base about industry trends and best practices in order to stay ahead of competition

Transportation Supervisor - Gate Gourmet Inc

(2019-01 - 2022-11)

• Ensured all vehicles were properly maintained according to manufacturer specifications
• Monitored driver performance and compliance with safety regulations
• Developed and implemented policies and procedures to ensure efficient operations of the transportation department
• Ensured compliance with local, state, federal laws governing the transportation industry
• Analyzed data to identify trends in order to improve operational efficiency
• Supervised a team of drivers, dispatchers, and customer service representatives
• Organized training programs for staff members on safe driving practices and use of equipment
• Maintained records of vehicle maintenance schedules to ensure proper upkeep of fleet vehicles
• Reported maintenance and repair needs for transportation vehicles and equipment
• Assigned catering flights to driver
• Checking daily pre-post trip
• Tracking drivers at all time, making sure drivers are on time
• Cater flights when necessary
• Making sure flights leave the dock on time
• Recording IRG using MDC
• SQOR using MDC
• Tracker training for new hires
• Coordinated daily transportation operations, including scheduling and routing of drivers
• Provided training on safety protocols and proper handling procedures for loading and unloading cargo
• Maintained accurate records of vehicle maintenance, mileage logs, fuel usage, and other related information
• Managed team of drivers to ensure timely delivery of goods while adhering to applicable laws and regulations
• Ensured fleet vehicles were properly maintained in accordance with manufacturer's specifications

CSR/Driver - Gate Gourmet Inc

(2007-07 - 2019-01)

• Investigated accidents involving company-owned vehicles to determine causes and possible corrective actions
• Monitored driver performance and provided feedback to ensure compliance with safety regulations
• Catered all assigned airlines
• Pre/Post-trip inspection
• Load and Unload all airlines equipment
• Double check the flights vs final boarding bill prior to load the flights in the truck

Lead Expedited - Jimsair Aviation

(2003-07 - 2006-07)

• Taking orders from customers
• Taking meal orders to private airplanes

Data Entry Specialist/Courier - S & C Computer Services - Newark, USA

(1999-08 - 2003-01)

Company Overview: Newark, CA. Data Entry, Programming. Delivery of jobs to customers.

• Processed payrolls, surveys, lead cards and other data entry jobs for different companies
• Performed programming in Data Entry III for requested job layouts
• Edited and proof read resume of client's applicants using MS Word
• Entered skills and all information of client's applicants in a database form
• Did deliveries in case the couriers are out

Data Entry Operator - Jobs Plus - San Jose, USA

(1999-06 - 1999-08)

Company Overview: San Jose, CA

• Responsible for entering sales orders, printing invoices & delivery notes
• Responsible for filing

Data Entry Specialist - CB Associates - Sunnyvale, USA

(1995-01 - 1999-05)

Company Overview: Sunnyvale, CA

• Supervised and trained employees

Turnkey Helper - Craftsman Printing - Campbell, USA

(1995-01 - 1995-03)

Company Overview: Campbell, CA

• Kitting, Bindery, Labeling, Assembler, Shrinkwrap

Massage Therapist - Runes Wellness (2004-01)

High School - San Sebastian College