Operation Manager, Pick And Pack /Equipment - Gate Gourmet Inc
(2024-08)
- In-charge of building C equipment assembly with Alaska airlines
- Making sure transportation have all their equipment per flight per specs
Transportation Manager - Gate Gourmet Inc - San Diego, California
(2023-10 - 2024-08)
- Conducted regular meetings with staff to discuss progress and identify areas of improvement
- Established processes to ensure efficient workflow throughout the organization
- Ensured compliance with industry regulations and company policies
- Analyzed customer feedback data to develop action plans for improving services offered
- Coached, mentored and trained team members in order to improve their job performance
- Conducted performance reviews for team members
- Resolved conflicts between employees by providing guidance on company policies and procedures
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency
- Maintained up-to-date records of employee attendance, payroll information, vacation requests
- Trained employees on additional job positions to maintain coverage of roles
- Drivers weekly schedule
- Transportation Management schedule
- XOPS dispatcher weekly schedule
- Driver files making sure all are compliance using first advantage
- Reporting of any accident/injuries to Zurich
- Reporting to OSHA when employees needed to be confine in the hospital
- Coordinated with vendors for timely delivery of goods and services at competitive rates
- Process San diego airport badges for new employees including annual renewal process for airport badge and renewal of vehicle permit
Operation Supervisor - Gate Gourmet Inc
(2022-11 - 2023-10)
- Helping all departments if necessary
- Checking on IRG if compliance
- Daily spot checking on transportation for safety and compliance
- Created detailed reports regarding operational progress or issues that need attention from upper management
- Resolved conflicts among employees or customers efficiently while maintaining a positive working environment
- Monitored daily operations to ensure compliance with company standards, regulations, and customer service expectations
- Maintained an up-to-date knowledge base about industry trends and best practices in order to stay ahead of competition
Transportation Supervisor - Gate Gourmet Inc
(2019-01 - 2022-11)
- Ensured all vehicles were properly maintained according to manufacturer specifications
- Monitored driver performance and compliance with safety regulations
- Developed and implemented policies and procedures to ensure efficient operations of the transportation department
- Ensured compliance with local, state, federal laws governing the transportation industry
- Analyzed data to identify trends in order to improve operational efficiency
- Supervised a team of drivers, dispatchers, and customer service representatives
- Organized training programs for staff members on safe driving practices and use of equipment
- Maintained records of vehicle maintenance schedules to ensure proper upkeep of fleet vehicles
- Reported maintenance and repair needs for transportation vehicles and equipment
- Assigned catering flights to driver
- Checking daily pre-post trip
- Tracking drivers at all time, making sure drivers are on time
- Cater flights when necessary
- Making sure flights leave the dock on time
- Recording IRG using MDC
- SQOR using MDC
- Tracker training for new hires
- Coordinated daily transportation operations, including scheduling and routing of drivers
- Provided training on safety protocols and proper handling procedures for loading and unloading cargo
- Maintained accurate records of vehicle maintenance, mileage logs, fuel usage, and other related information
- Managed team of drivers to ensure timely delivery of goods while adhering to applicable laws and regulations
- Ensured fleet vehicles were properly maintained in accordance with manufacturer's specifications
CSR/Driver - Gate Gourmet Inc
(2007-07 - 2019-01)
- Investigated accidents involving company-owned vehicles to determine causes and possible corrective actions
- Monitored driver performance and provided feedback to ensure compliance with safety regulations
- Catered all assigned airlines
- Pre/Post-trip inspection
- Load and Unload all airlines equipment
- Double check the flights vs final boarding bill prior to load the flights in the truck
Lead Expedited - Jimsair Aviation
(2003-07 - 2006-07)
- Taking orders from customers
- Taking meal orders to private airplanes
Data Entry Specialist/Courier - S & C Computer Services - Newark, USA
(1999-08 - 2003-01)
Company Overview: Newark, CA. Data Entry, Programming. Delivery of jobs to customers.
- Processed payrolls, surveys, lead cards and other data entry jobs for different companies
- Performed programming in Data Entry III for requested job layouts
- Edited and proof read resume of client's applicants using MS Word
- Entered skills and all information of client's applicants in a database form
- Did deliveries in case the couriers are out
Data Entry Operator - Jobs Plus - San Jose, USA
(1999-06 - 1999-08)
Company Overview: San Jose, CA
- Responsible for entering sales orders, printing invoices & delivery notes
- Responsible for filing
Data Entry Specialist - CB Associates - Sunnyvale, USA
(1995-01 - 1999-05)
Company Overview: Sunnyvale, CA
- Supervised and trained employees
Turnkey Helper - Craftsman Printing - Campbell, USA
(1995-01 - 1995-03)
Company Overview: Campbell, CA
- Kitting, Bindery, Labeling, Assembler, Shrinkwrap
