Dominique Alfred

Conducted personalized tours tailored to prospect needs, increasing likelihood of lease conversion Supported operations of a 2980-unit community Assisted with marketing efforts and outreach to maintain strong leasing traffic

Leasing Professional at Fieldstone Properties (2025-08 – Present)

• Conducted personalized tours tailored to prospect needs, increasing likelihood of lease conversion
• Supported operations of a 2980-unit community
• Assisted with marketing efforts and outreach to maintain strong leasing traffic
• Handled administrative duties including data entry, guest cards, and follow-up tracking
• Maintain an 91% closing ratio by effectively converting tours into signed leases
• Utilize RealPage systems for leasing activity tracking and documentation.

Leasing Agent at Morgan Properties (2024-05 – 2025-08)

• Greet and assist prospective residents while conducting detailed property tours
• Supported operations of a 690-unit community, acting as a key liaison between residents, maintenance, and management
• Manage full leasing cycle including applications, screenings, lease preparation, and move-in coordination
• Maintain strong occupancy rates by meeting or exceeding monthly leasing goals
• Build strong resident relationships to support renewals and long-term retention
• Maintain an 89% closing ratio by effectively converting tours into signed leases
• Conducted background and credit screening while ensuring Fair Housing compliance
• Converted leads into applicants through engaging property tours and consistent follow-ups.
• Maintained strong resident relationships resulting in an 88% renewal rate

Sales Associate at Nordstrom Rack (2024-09 – 2026-01)

• Set and achieve sales goals, for both in-store and digital selling with effective use of selling tools (inclusive of text and social media)
• Build lasting relationships with customers also giving the best service to our customers on their terms
• Provide honest and confident feedback to customers about style and fit
• Seek fashion and product knowledge to build your expertise
• Filling orders, stocking, re-merchandising, price markdowns, and light cleaning
• Opening new Nordstrom Rewards program accounts
• Great communication with the customers

Leasing Professional/Assistant Property Manager at Rushmore Management (2022-03 – 2024-05)

• Leased 5–10 apartments monthly while maintaining 93–95% occupancy in a high-volume community
• Managed 80–120+ monthly prospect interactions, ensuring consistent follow-up and 2–7 day application processing timelines
• Conducted tours, assessed client needs, and successfully converted prospects into qualified residents
• Oversaw full leasing cycle including applications, verifications, lease preparation, and renewals
• Supported operations of a 380-unit community, acting as a key liaison between residents, maintenance, and management
• Assisted with financial operations including rent collection, deposits, invoice processing, and payroll support
• Coordinated maintenance requests, entered service tickets, and ensured timely completion to community standards
• Collaborated on marketing strategies to drive traffic and maintain occupancy goals
• Prepared and analyzed weekly and monthly reports to support business decisions
• Maintained compliance with company policies and fair housing regulations
• Delivered high-level customer service, resolving concerns and supporting resident retention

Bachelors Degree in Biology of Science – Lincoln University - Oxford, Pennsylvania (2019-08 – 2024-12)

High School Diploma – Friendship Collegiate Academy - Washington D.C. (2019-05)