Leasing Professional at Fieldstone Properties (2025-08 – Present)
- Conducted personalized tours tailored to prospect needs, increasing likelihood of lease conversion
- Supported operations of a 2980-unit community
- Assisted with marketing efforts and outreach to maintain strong leasing traffic
- Handled administrative duties including data entry, guest cards, and follow-up tracking
- Maintain an 91% closing ratio by effectively converting tours into signed leases
- Utilize RealPage systems for leasing activity tracking and documentation.
Leasing Agent at Morgan Properties (2024-05 – 2025-08)
- Greet and assist prospective residents while conducting detailed property tours
- Supported operations of a 690-unit community, acting as a key liaison between residents, maintenance, and management
- Manage full leasing cycle including applications, screenings, lease preparation, and move-in coordination
- Maintain strong occupancy rates by meeting or exceeding monthly leasing goals
- Build strong resident relationships to support renewals and long-term retention
- Maintain an 89% closing ratio by effectively converting tours into signed leases
- Conducted background and credit screening while ensuring Fair Housing compliance
- Converted leads into applicants through engaging property tours and consistent follow-ups.
- Maintained strong resident relationships resulting in an 88% renewal rate
Sales Associate at Nordstrom Rack (2024-09 – 2026-01)
- Set and achieve sales goals, for both in-store and digital selling with effective use of selling tools (inclusive of text and social media)
- Build lasting relationships with customers also giving the best service to our customers on their terms
- Provide honest and confident feedback to customers about style and fit
- Seek fashion and product knowledge to build your expertise
- Filling orders, stocking, re-merchandising, price markdowns, and light cleaning
- Opening new Nordstrom Rewards program accounts
- Great communication with the customers
Leasing Professional/Assistant Property Manager at Rushmore Management (2022-03 – 2024-05)
- Leased 5–10 apartments monthly while maintaining 93–95% occupancy in a high-volume community
- Managed 80–120+ monthly prospect interactions, ensuring consistent follow-up and 2–7 day application processing timelines
- Conducted tours, assessed client needs, and successfully converted prospects into qualified residents
- Oversaw full leasing cycle including applications, verifications, lease preparation, and renewals
- Supported operations of a 380-unit community, acting as a key liaison between residents, maintenance, and management
- Assisted with financial operations including rent collection, deposits, invoice processing, and payroll support
- Coordinated maintenance requests, entered service tickets, and ensured timely completion to community standards
- Collaborated on marketing strategies to drive traffic and maintain occupancy goals
- Prepared and analyzed weekly and monthly reports to support business decisions
- Maintained compliance with company policies and fair housing regulations
- Delivered high-level customer service, resolving concerns and supporting resident retention
